Reservations for Tours are accepted by phone or online. To make a reservation, you must be at least 18 years of age and have the legal authority to enter into a binding agreement under the terms presented herein. Reservations are confirmed upon receipt of the applicable non-refundable deposit, which must be paid at the time of your reservation for all travelers on the booking unless expressly waived by RJW Travel, LLC in writing.
If you are making a booking for anyone other than yourself, regardless of whether or not you are traveling on the reservation with them, you are considered the primary contact on the booking and representative for the other travelers. You represent and warrant that you have permission to make this booking on behalf of the other travelers, and you agree that you are responsible for (a) making all payments due for your booking, (b) providing to RJW Travel, LLC all Required Traveler Information, described below, about all travelers on the booking, (c) notifying RJW Travel, LLC if any changes or cancellations are required, and (d) keeping the other travelers on the booking informed of all information relevant to your trip.
To make a booking, we require that you supply certain required traveler information for each traveler, including the full legal name, gender, birthdate, and passport information, as required by law and/or reasonably required to enable RJW Travel, LLC and our Providers to provide your purchased services. We also require contact information, including address, phone number, and email address, from the person making the booking. We request a phone number and email address for all other travelers, so that we may reach each traveler in case of last-minute itinerary changes, emergencies, or for communication of important information during the tour, such as COVID-19 test results. For each traveler, we also require the name and contact information of a designated emergency contact person who is not traveling on the tour. You are responsible for verifying that any information you provide for yourself and on behalf of other travelers on your booking is complete and accurate. Under no circumstances will RJW Travel, LLC be responsible for any errors or omissions in the information you provided to us, or any fees or damages related to such errors or omissions.
Tour reservations are subject to availability. Tour rates may change without prior notice. Once your deposit has been received, your price is guaranteed and is no longer subject to change. Tour rates include only those items specifically identified in the Tour itinerary or Tour inclusions section and may not include passport and visa fees, excess baggage charges, baggage and personal insurance, gratuities, optional tour activities, optional upgrades, beverages, other personal items, and expenses. Certain foreign taxes and fees are not pre-collected and must be paid overseas by the customer.
For any tour reservations booked, the original reservation may be changed up until the final payment due date for a Reservation Change Fee of $150 per person, per change. No changes are permitted after the final payment due date.
In addition to the Change Fee, you will be responsible for paying any fees and/or fare differences assessed by RJW Travel, LLC Providers, such as airlines or hotel partners impacted by the change requested.
Note that when rebooking, if you choose a trip that is more expensive than your original booking, you are responsible for the difference in price. If the trip or departure is less expensive than your original booking, the balance due for the new booking will be adjusted accordingly, and any overages already paid will be issued as a future travel Credit.
You may not cancel and rebook the same tour and departure date to take advantage of a new or different promotion offered. In these cases, standard cancellation terms will apply to the original booking, and therefore the non-refundable deposit is forfeited and may not be transferred to the new booking.
A Passenger Change Fee of $100 per person per change will apply for any changes to passengers on your reservation before final payment is due. Separately, a Name Change Fee for correcting the Passenger Name on Air Flights will result in a $100 per name change. You will also be responsible for paying any fees and/or fare differences assessed by RJW Travel, LLC Providers, such as airlines or hotel partners impacted by the name change requested. No name changes may be made once a trip is in motion.
All Tour reservations are subject to the applicable payment and cancellation terms set forth below. All cancellations must be submitted via email to rjwtravelllc@gmail.com or by phone at 215-240-0426 during business hours, Mon-Fri 9 am-5:30 pm ET. We will require confirmation of identity to complete your cancellation and will need the invoice number for the booking, and the names of all guests to be canceled.
When you cancel your tour, any refunds, if due, are issued in the form of future travel Credits. Credits will be reduced by the applicable cancellation charges, based on the Payment Terms for your Tour and the timing of your Cancellation. Credits may be further reduced by the cost of any issued flight tickets if nonrefundable, or any cancellation fee assessed by the airline if refundable. Once a Tour has commenced, no future travel Credit can be issued for any unused portion of the Tour.
On this full-day adventure, you'll depart from Kleinbaai and enjoy 2-4 hours at sea, depending on how often the sharks visit the boat, diving and viewing from the cage. The cage holds five people at a time and each person can spend about 20 minutes in the cage! All scuba equipment, including 7mm wetsuits, are provided and you don't need a scuba license to cage dive. If you prefer not to go in the cage, you won't be missing out! You'll enjoy a picnic lunch onboard and a hot homemade soup at the lodge upon return. Hot showers and dry towels are available. This excursion is all about education and developing a new perception of the great white shark so come with all your questions! This tour is weather permitting.
Note:This tour operates on the last day in Cape Town, and it is not possible to do Robben Island or Winelands if you participate in this optional activity. Please also note that this tour must be canceled at least 24 hours prior to departure, otherwise 100% cancellation fees will apply. In addition, if bad weather prevents you from going to sea, you will be informed and given a full refund. If strong winds pick up while at sea and a return to shore is required for your safety, you will not be entitled to a refund. In addition, due to variable weather conditions and variable shark activity, diving may not always be possible and is therefore not guaranteed.
Enjoy an extra game drive in Kruger National Park, which is home to 147 mammals, 114 reptiles, and 507 bird species! Enjoy chances to spot elephants, lions, cheetahs, and more!