TERMS & CONDITIONS

By booking a travel with us, paying the required deposit, or signing this agreement, you understand all of the terms and conditions in this agreement on your own behalf and on behalf of all persons listed on the booking, including but not limited any minors for whom you are signing this travel agreement for and direct us to provide services for each and every party. As part of our terms and conditions, we reserve the right to display or feature your travel photos and videos on our website or social media accounts.

IDENTIFICATION:

Travelers are required to make reservations in the exact name that is listed on the traveler’s government identification or document they will be using. If changes need to be made to a name after the travel documents have been issued, you will take responsibility for all name change fees/charges if applicable.

DEPARTURE POINTS:

To maintain a competitive travel package rate and allow travelers to make installment payments, we have agreed with our contracted vendor that travelers should depart from Miami (MIA).

GROUP HARMONY

Delta Omega Travel reserves the right to accept, reject, or remove any individual whose conduct is deemed disruptive or incompatible with the group's interests. This includes situations where an individual poses a danger to themselves or others, engages in behavior that jeopardizes the safety or enjoyment of others, is intoxicated or under the influence of drugs, or refuses to comply with Delta Omega Travel's rules or instructions. Passengers will be responsible for any associated expenses, such as cancellation fees or alternative travel arrangements. Unused services are non-refundable. Delta Omega Travel may seek reimbursement from the individual for any costs incurred during their removal.

PAYMENTS: 

We are using third party payment processing companies to process credit card charges. This will allow travelers to make payments with any major credit/debit cards.

CREDIT/DEBIT CARD CHARGEBACK POLICY: 

If for some reasons you are not satisfied with our services you agree not to file a chargeback with your credit or debit card without giving us an opportunity to address the issue. Your total satisfaction is very important to us and we guarantee to stand behind our promise to provide excellent quality experience. We will make sure to address any issue that you might have in the shortest time as possible. By signing this travel agreement you agree that chargebacks are not to be used for refund convenience. In other words, it is not an appropriate way to avoid our cancellation and refund policy to which you agree by signing this agreement. We view such chargebacks as a form of “friendly fraud,” but fraud nonetheless. We will vigorously dispute any chargeback and reserve all rights to report fraudulent chargebacks to authorities. Should we win any chargeback initiated by the agreeing party, you agree to reimburse us for our attorney’s fees, time, costs and expenses incurred in the process.

REFUNDS: 

The agreeing party acknowledges and agrees that all payments that made to Delta Omega Travel are non-refundable and non- transferable for the reason that Delta Omega Travel has contractual agreements with hotels, airlines and other vendors that will not allow us to obtain any refunds. This way we can keep our travel package prices competitive and provide travelers an option to make monthly installment payments for their trip.