Reservation cancellation will only be accepted in writing. Please complete the online form at https://form.jotform.com/242085395933161.   Products are NON-REFUNDABLE  and NON-TRANSFERABLE.  It is recommended that Elegant Travels Inc. clients PURCHASE trip cancellation coverage. Trip cancellation insurance is the only means of receiving reimbursement for flights and other non-refundable expenses should you cancel your trip for any reason, whether voluntarily or as a result of Elegant  Travels Inc.'s actions.

Elegant Travels Inc. is not responsible for any incidental expenses or consequential losses that the Client may have incurred as a result of the canceled booking such as visas, vaccinations, non-refundable flights or rail, non-refundable car parking or other fees, loss of earnings, or loss of enjoyment, etc.

Clients purchasing Products are highly recommended to purchase comprehensive"cancel for any reason" insurance, to the extent such insurance is available under the laws governing each client's country of origin. COMPREHENSIVE CANCEL FOR ANY REASON INSURANCE MAY ONLY BE AVAILABLE TO CITIZENS OF THE UNITED STATES OF AMERICA AND CANADA.

Elegant  Traves Inc. will not cancel a booking on any trip Product once confirmed, under these Terms, except for reasons of ‘Force Majeure’, which shall be defined as unusual or unforeseen circumstances outside of the reasonable control of Elegant Travels Inc. When a trip is canceled by Elegant Travels Inc.  before the agreed date of departure for reasons not arising from the fault or negligence of or within the reasonable control of the Client, the Client shall have the choice of:

(i)    accepting from Elegant  Travels Inc. a substitute trip Product of equivalent or superior value, where such substitute is reasonably available;

Elegant  Travels Inc. is not responsible for any incidental expenses or consequential losses that the Client may have incurred as a result of the canceled booking such as visas, vaccinations, non-refundable flights or rail, non-refundable car parking or other fees, loss of earnings, or loss of enjoyment, etc.  Where, after departure, a significant element of the Product(s) as described cannot be provided, Elegant Travels Inc. will make suitable alternative arrangements for the continuation of Product(s) when and where possible.