Terms & Conditions
NOTICE: International Travel requires all travelers, regardless of age, to have a valid passport at the time of booking. Passports must be valid for at least 6 months at the time of travel - please refer to your destination's entry requirements for further restrictions.
We are Sunflower Travel and are excited to help you with your travel. The following terms & conditions (the "Agreement") describe what you can expect from us. The terms "we", "us", and "our" refer to Sunflower Travel and the term "you" refers to the individual who signs this agreement.
A non-refundable Travel Design Fee is Required On All Itineraries. Vacation planning involves much time. Our work is based on years of personal experience and professional expertise. We research cruises, hotels, and tours to meet your specific needs, contact suppliers, coordinate transportation, and draft itineraries. Your final itinerary and documents will give you as smooth a vacation as is possible. Once Sunflower Travel has constructed your itinerary, you are free to shop it on the Internet, or wherever you would like. If you choose to book your vacation elsewhere or your trip is canceled, the travel design fee will be retained by Sunflower Travel as payment for services rendered. A Travel Design Agreement is valid for 30 days. If you are unable to proceed with a booking after 30 days, a new agreement will be required once planning resumes. All vacations arranged through Sunflower Travel offer peace of mind, as we are experienced professionals in the business of planning individual and group travel for sophisticated travelers who demand the most professional individual attention to detail and execution of a well-planned vacation.
CANCELLATION POLICIES: All suppliers have their own cancellation policies, which apply to your booking. Should a cancellation become necessary, please inform your Sunflower Travel agent immediately in writing by email and request a written confirmation of your cancellation. If you are entitled to a refund, please note that the supplier is responsible for this refund, not Sunflower Travel. Generally, flight tickets, hotel reservations and other items provided for the travel cannot be refunded. We are not responsible for a supplier’s failure to pay a refund. In addition to supplier penalties and cancellation fees, Sunflower Travel Cancellation Fees may apply as scheduled below. Cancellation Fees will be invoiced and charged to the authorized card on file prior to canceling the booking. All Cancellation Requests from traveler(s) must be received in writing.
Schedule Of Cancellation Fees:
Cancellation of a Caribbean/Domestic USA/Mexico Reservation / $50.00 for each person included in the reservation
Cancellation of a Guided Tour/International Cruise Reservation / from $100.00 for each person included in the reservation
Cancellation of any Group / $75.00 for each person included in the reservation
BASIS AND APPLICATION OF OUR FEES
When a reservation for Travel Services is canceled, the Agency necessarily incurs disbursements and the additional costs of its consultants and accounting staff who process the cancellation and customer refunds. In addition to these direct costs, cancellation of Travel Services usually results in a financial cost to the Agency arising from the loss of commission that would otherwise be available as compensation to the Agency and its consultants for their time and expertise in advising on and booking travel arrangements on a customer’s behalf; Having regard to the above, the relevant fees and disbursements set out in Schedule A will apply in the event of a reservation made through the Agency being canceled by a customer (either through the Agency or directly by the customer) as envisaged above. These Agency fees and disbursements are in addition to any cancellation fees, penalties or other charges that may be due to the Suppliers of any canceled Travel Services as provided in the Suppliers’ own terms and conditions. (Available on request).