Please note that all retainers paid to Travel Butler are non-refundable and non-transferable. Any additional monies paid to Travel Butler are non-transferable and subject to the policies below based on the trip you selected.  

Cancellation requests made 180 days before a trip are entitled to a full refund minus the deposit paid per person. Cancellation requests made less than 180 days before a trip will receive no refund whatsoever. Failure to make your second scheduled payment in a row may cause your reservation to be changed or canceled , and all previous deposits/payments will be forfeited. 

Travel Insurance: Travel insurance is strongly encouraged for all trips in the event that you cannot make the trip, get sick before or during the trip, or if you are hurt or injured while traveling. It can also protect you if you lose your job, experience a death or emergency in your family, have flight delays or cancellations, lose luggage, or face any other unexpected event that prevents you from traveling. Most travel insurance companies require you to purchase coverage on the same day you make your first deposit, though some allow up to two weeks after the deposit has been made. Please understand that Worst Behavior Tour is not responsible for any personal emergencies, changes in circumstances, or travel disruptions that may cause you to cancel or miss any part of the trip. We recommend either a single policy plan or an annual policy through Allianz ( https://www.allianztravelinsurance.com ) or you can compare other insurance carriers via InsureMyTrip.com. 

All refunds/cancellation requests must be sent via your TravelJoy invoice in order to qualify as having been received.