If you or anybody travelling with you wishes to cancel either your/their holiday, you must contact Shoreside Sailor Services if booking direct (through our Contact Us page is best, or call in US 1-954-488-2955; if in the UK call +44-20-3003-4919), or your travel agent or tour operator, and give notice of the cancellation. The Voyage will only be cancelled on the date we receive the notice of cancellation.
- You have the most flexibility outside of 120 days prior to your departure date. If you're booking at this time, you have a 7-day grace period to request a full refund on your deposit and any other payments made. Refunds will be issued to your original form of payment.
- After the grace period (but still before the 120-day mark), you can receive a full refund on any payments, not including your deposit. For your deposit, you can request a Future Voyage Credit at this time.
- From 119 days up to 45 days from your departure date, your available options are:
- At 44 days from your departure date, all funds paid are final. But you do have the option to transfer, sell, or otherwise have someone go in your place up to 48 hours before your Voyage.
Note: the date of departure means the date the arrangements you have booked through us start. So if you booked a flight or hotel add-on to your Voyage, it is the day the first add-on begins. Conversely, It may be your Voyage sail date if that is the only thing you booked with us. The sail date is the date the ship, on the Voyage portion of your holiday, departs the port of embarkation.
Individual cancellation policies apply at the Guest level for any individual cancellation within a cabin.
Depending on the reason for cancellation, you may be able to reclaim any unrefunded money (less any applicable excess) under the terms of your travel insurance policy. Claims must be made directly to your insurance company. As always, we recommend you purchase our Voyage Protection.
Where any cancellation reduces the number of full paying party members below the number on which the price, number of free places and/or any concessions agreed for your booking were based, we will recalculate these items and re-invoice you at the applicable higher price.
Cancellations shall be deemed effective at 11:59 p.m. local east coast United States time on the date Guest communicates such cancellation.
Per person taxes and fees will be refunded to the credit card on file.
We may have special and/or limited booking or cancellation policies in place for limited times, so click here or the “Offer Terms and Conditions” link below.
Whether you’re getting ready inside at the glam area, rinsing off in your Roomy Rainshower or relaxing outside on your hand-woven terrace hammock (that almost all of our Sea Terraces offer), our spaces are designed to give you sweeping views of the horizon as our mood lighting intuitively matches the light from the oncoming sunset.
This chic and stylish retreat transforms your cruise into a spectacular adventure on the high seas. Immerse yourself in the modern elegance of your room, boasting a hand-crafted terrace hammock, perfect for soaking in breathtaking ocean vistas or starlit skies. With intuitive mood lighting, a sleek rain shower, and luxurious amenities, every detail in this cabin whispers comfort and cool. It's not just a place to sleep—it's your own private sanctuary where the horizon meets luxury, ensuring every moment of your voyage is nothing short of magical!
For solo Sailors looking for quiet moments with the sea from our super large single beds, or duos perched on our nautically-inspired window seats — the ocean is yours to make eyes with. Gazing out at the waves every morning, this is the closest you can get to the ocean (without the windblown hair).