Catherine Shelfer

CS Luxury Travel

New Trip Request

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		<field type="paragraph" subtype="p" label="Hi! I welcome to the CS Luxury Travel family! We can plan anything from a weekend in Cabo to an African Safari! We have an amazing network of suppliers and partners around the world and we love learning about new destinations. Let&#39;s get started!&amp;nbsp;"/>&#13;
		<field type="header" subtype="h1" label="Client Information"/>&#13;
		<field type="text" required="true" label="First name (as it appears on your passport):" name="first-name" subtype="text" className="form-control"/>&#13;
		<field type="text" required="true" label="Middle name (as it appears on your passport):" name="middle-name" subtype="text" className="form-control"/>&#13;
		<field type="text" required="true" label="Last name (as it appears on your passport):" name="last-name" subtype="text" className="form-control"/>&#13;
		<field type="text" label="Preferred name" name="preferred-name" subtype="text" className="form-control"/>&#13;
		<field type="text" required="true" label="Phone number" name="phone-number" subtype="text" className="form-control"/>&#13;
		<field type="text" required="true" label="Email" name="email" subtype="text" className="form-control"/>&#13;
		<field type="date" required="true" label="Birthday" name="birthday" className="form-control"/>&#13;
		<field type="date" label="Anniversary Date (if applicable):" name="anniversary-date-if-applicable" className="form-control"/>&#13;
		<field type="header" subtype="h1" label="About Your Trip"/>&#13;
		<field type="text" required="true" label="Names of additional travelers with dates of birth. Please include their email address if you would like them to be added as a contact in &amp;nbsp;the TravelJoy trip.&amp;nbsp;" name="eling-if-children-are-included-what-are-the-ages-at-time-of-travel" subtype="text" className="form-control"/>&#13;
		<field type="text" required="true" label="Where do you want to go?" description="Let us know what you are looking for in a destination. The more detail the better!" name="where-would-you-like-to-go" subtype="text" className="form-control"/>&#13;
		<field type="text" required="true" label="What are your ideal travel dates?" name="what-are-your-ideal-travel-dates" subtype="text" className="form-control"/>&#13;
		<field type="radio-group" label="Are your dates flexible?" name="are-your-dates-flexible">&#13;
			<option label="Yes" value="yes">Yes</option>&#13;
			<option label="No" value="no">No</option>&#13;
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		<field type="text" label="What&amp;nbsp; is your departure city/preferred starting airport?" name="what-is-your-departure-city" subtype="text" className="form-control"/>&#13;
		<field type="text" label="Are you celebrating anything in particular?" name="is-this-vacation-to-celebrate-anything-special" subtype="text" className="form-control"/>&#13;
		<field type="text" required="true" label="What is your ideal budget range excluding airfare?" name="what-is-your-ideal-budget-range" subtype="text" className="form-control"/>&#13;
		<field type="radio-group" required="true" label="What best describes your desired accommodation style?" name="what-best-describes-your-desired-accommodation-style" other="true">&#13;
			<option label="Luxury &amp; Exclusive" value="luxury-exclusive">Luxury &amp; Exclusive</option>&#13;
			<option label="Boutique &amp; Charming" value="boutique-charming">Boutique &amp; Charming</option>&#13;
			<option label="Centrally Located &amp; Functional " value="centrally-located-functional-">Centrally Located &amp; Functional </option>&#13;
			<option label="Large Resort " value="large-resort-">Large Resort </option>&#13;
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		<field type="checkbox-group" required="true" label="What options best describe your travel priorities? Check all that apply." name="what-options-best-describe-your-travel-priorities-check-all-that-apply" other="true">&#13;
			<option label="Local Culture &amp; History" value="local-culture-history">Local Culture &amp; History</option>&#13;
			<option label="Art &amp; Architecture " value="art-architecture-">Art &amp; Architecture </option>&#13;
			<option label="Food &amp; Wine" value="food-wine">Food &amp; Wine</option>&#13;
			<option label="Adventure " value="adventure-">Adventure </option>&#13;
			<option label="Dramatic Views &amp; Landscapes " value="dramatic-views-landscapes-">Dramatic Views &amp; Landscapes </option>&#13;
			<option label="Spa &amp; Wellness" value="spa-wellness">Spa &amp; Wellness</option>&#13;
			<option label="Rest &amp; Relaxation " value="rest-relaxation-">Rest &amp; Relaxation </option>&#13;
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		<field type="textarea" label="Do you have any &quot;wish list&quot; or &quot;must do&quot; items?" name="do-you-have-any-wish-list-or-must-do-items" className="form-control"/>&#13;
		<field type="textarea" label="Anything else we should know?" name="tell-me-more-about-your-travelstyle-or-the-type-of-vacation-you-are-looking-for-" className="form-control"/>&#13;
		<field type="text" required="true" label="How did you hear about us?" name="how-did-you-hear-about-us" subtype="text" className="form-control"/>&#13;
		<field type="select" required="true" label="Do you want to work with a specific advisor?" description="Don&#39;t worry  we&#39;re all awesome!" name="select-1778701076448" className="form-control">&#13;
			<option label="Catherine Shelfer " value="catherine-shelfer-">Catherine Shelfer </option>&#13;
			<option label="Jessica Keegan" value="jessica-keegan">Jessica Keegan</option>&#13;
			<option label="Any advisor! " value="any-advisor-">Any advisor! </option>&#13;
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		<field type="checkbox-group" required="true" label="Please understand that while planning your trip, we will primarily be in contact via email or scheduled phone calls. This approach provides you with the best level of service while ensuring that no important information is overlooked. We strongly discourage questions via text message in order to maintain accuracy and clarity while we plan your trip. In advance of your departure date, we will provide you the best local contact information for prompt assistance after business hours. Unscheduled calls and texts are of course available to you for any in-travel emergencies that arise." name="checkbox-group-1759328256629">&#13;
			<option label="Yes,  I understand. " value="yes-i-understand-">Yes,  I understand. </option>&#13;
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CS Luxury Travel Terms of Service

By utilizing the services of CS Luxury Travel, you acknowledge and agree to the following Terms & Conditions on behalf of yourself and all travelers included in your reservation.

1. Travel Documents & Accuracy

It is the traveler’s responsibility to carefully review all itineraries, invoices, confirmations, and travel documents upon receipt. Travelers must notify CS Luxury Travel immediately of any errors or discrepancies.

Names provided for travel reservations must exactly match the traveler’s government-issued identification and/or passport. Failure to provide accurate information may result in denied boarding, cancellation penalties, or additional supplier fees.

2. Agency Role

CS Luxury Travel acts solely as an independent intermediary and advisor for travel suppliers including, but not limited to, hotels, cruise lines, airlines, tour operators, transfer companies, insurance providers, and other travel service providers (“Suppliers”).

CS Luxury Travel does not own, operate, manage, or control these independent suppliers and therefore is not liable for:

Acts or omissions of suppliers
Schedule changes
Supplier bankruptcy or financial default
Delays, cancellations, or overbookings
Mechanical failures
Weather disruptions
Labor disputes
Government actions or restrictions
Loss, injury, accident, illness, or death occurring during travel

All travel services are subject to the terms and conditions of the individual suppliers providing those services.

3. Pricing & Availability

Travel pricing and availability are subject to change until confirmed with deposit or full payment. Quotes are not guaranteed until booked and paid.

Luxury travel pricing may fluctuate due to:

Supplier inventory changes
Dynamic pricing
Currency exchange fluctuations
Fuel surcharges
Government taxes and fees
Resort or destination fees

CS Luxury Travel is not responsible for pricing increases imposed by suppliers after initial quotation.

4. Deposits & Payments

A deposit and/or full payment may be required at the time of booking depending on supplier requirements.

By submitting payment authorization, you agree to all supplier terms and conditions, including cancellation policies and penalties.

Failure to make payments by stated deadlines may result in automatic cancellation of reservations and loss of funds.

5. Cancellations & Refunds

Cancellation penalties are determined by each individual supplier and may vary by reservation.

Many travel arrangements, especially luxury hotels, cruises, villas, tours, and airfare, may be non-refundable once booked.

If you cancel your travel arrangements:

Supplier penalties will apply according to their policies
CS Luxury Travel planning and service fees, if applicable, are non-refundable
Refund processing times are controlled entirely by suppliers and financial institutions

CS Luxury Travel does not guarantee refunds for unused travel arrangements, missed flights, illness, weather events, supplier bankruptcy, or force majeure events.

6. Changes to Reservations

Changes requested after booking may result in supplier-imposed change fees, fare increases, re-ticketing costs, or complete cancellation and rebooking.

CS Luxury Travel reserves the right to charge additional service fees for significant itinerary revisions or post-booking modifications.

7. Travel Insurance

CS Luxury Travel strongly recommends purchasing comprehensive travel insurance to protect your investment.

Travel insurance may provide coverage for:

Trip cancellation or interruption
Medical emergencies
Emergency evacuation
Supplier bankruptcy
Delays and missed connections
Lost or delayed baggage

By declining travel insurance, you acknowledge and accept full financial responsibility for any losses incurred.

CS Luxury Travel is not responsible for denied insurance claims or coverage limitations.

8. Passport, Visa & Entry Requirements

Travelers are solely responsible for ensuring they possess:

Valid passports
Required visas
Vaccination records
Entry documentation
REAL ID compliance for domestic travel where applicable

Many countries require passports to remain valid for at least six months beyond travel dates.

Failure to comply with entry requirements may result in denied boarding or denied entry, for which CS Luxury Travel bears no responsibility.

For official travel information, travelers are encouraged to review:

9. Health, Safety & Assumption of Risk

Travel involves inherent risks that may include illness, injury, accidents, political instability, terrorism, weather events, natural disasters, transportation interruptions, and exposure to infectious diseases.

By choosing to travel, you voluntarily assume all associated risks.

CS Luxury Travel does not guarantee the safety of any destination, supplier, or travel experience.

10. Airline Schedule Changes & Overbooking

Airlines may change schedules, aircraft, routes, seating assignments, or fares at any time.

Flights may also be overbooked, resulting in denied boarding situations beyond the control of CS Luxury Travel.

Travelers are responsible for monitoring their airline reservations and reconfirming flight schedules directly with carriers.

11. Supplier Loyalty Programs & Amenities

Preferred partner amenities, upgrades, resort credits, early check-in, late checkout, and similar benefits are subject to availability and supplier discretion.

These benefits are never guaranteed unless explicitly confirmed in writing by the supplier.

12. Force Majeure

CS Luxury Travel shall not be liable for failure or delay in performance resulting from acts beyond its reasonable control, including but not limited to:

Natural disasters
Pandemics
Government restrictions
Civil unrest
Terrorism
Supplier insolvency
Labor strikes
Transportation interruptions
Weather events

13. Credit Card Chargebacks

By authorizing payment, you agree not to initiate improper chargebacks for services rendered or supplier-imposed penalties consistent with agreed terms.

In the event of a fraudulent or improper chargeback, you agree to reimburse CS Luxury Travel for all associated costs, including legal fees and administrative expenses.

14. Travel Advisor Fees

CS Luxury Travel may charge professional planning, research, itinerary design, air ticketing, concierge, or management fees depending on the complexity and scope of services provided.

All professional service fees are non-refundable once work has commenced.

15. Jurisdiction & Legal Claims

Any disputes arising from services provided by CS Luxury Travel shall be governed by the laws of the State of Texas.

Travelers agree that any legal claims must be submitted within one (1) year of completion of travel and exclusively within courts located in Texas.

16. Acceptance of Terms

Payment of deposit, partial payment, or final payment constitutes acceptance of these Terms & Conditions on behalf of all travelers listed within the reservation.

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