Terms & Conditions

We are Love + Leisure Boutique Travel Agency and are excited to help you with your travel. The following terms & conditions (the "Agreement") describe what you can expect from us. The terms "we", "us", "our", and "Travel Agency" refer to Love + Leisure Boutique Travel Agency and the terms  "I", "they", "traveler", "passenger", or "you" refers to the individual who signs this agreement.  If you are obtaining a quote for and/or securing or procuring travel for more than just yourself, all references below that reads “I” (and derivations thereof, including without limitation “you”) shall be read to mean you on behalf of yourself and each individual within your group for whom you are obtaining a quote and/or securing or procuring travel.

THIS IS A LEGALLY BINDING RELEASE, WAIVER OF LIABILITY, AND ASSUMPTION OF RISK AGREEMENT (the “Agreement”). Please read it carefully before signing/accepting/acknowledging.

I understand that Love + Leisure Boutique Travel Agency, is not the source or supplier of the travel services, airline travel, or any third party operated excursion or activity that I have requested, and acts solely as an agent for the actual suppliers of such services. I have been advised that the suppliers whose names appear in the information supplied to me are those who are actually responsible for providing the services I have purchased. I consent to and request the use of those suppliers and agree not to hold Love + Leisure Boutique Travel Agency responsible should any of these suppliers: 1) fail to provide the travel services I have purchased; 2) fail to comply with any applicable law; or 3) engage in any negligent act or omission that causes me any sort of injury, damage, delay or inconvenience. Love and Leisure Boutique Travel Agency can accept no responsibility for losses or additional expenses due to delay or changes in air, sea or other services, sickness, weather, strike, war, quarantine or other causes.

Cancellation- Please see specific supplier terms below

I understand that all reservation fares typically involve restrictions (including, but not limited to, restrictions related to cancellation) and that changing any aspect of my travel arrangements may result in the payment of additional money. I understand the cancellation terms. I understand that Love + Leisure Boutique Travel Agency only accepts credit cards. By using a credit card, this may offer me the opportunity to dispute the charges should a vendor cease to operate. Additionally, if a chargeback is done fraudulently or under false pretenses, Love + Leisure Boutique Travel Agency will have the right to present the case in small claims court. If Travel Agency wins, the traveler is responsible for all legal fees and administrative fees. The administrative fee for handling a chargeback is $350.

I agree that neither Love and Leisure Boutique Travel Agency nor its parent, affiliates, subsidiaries or representatives will be or become liable or responsible in any way for any loss, costs, expense, injury, accident, death, or damage to person or property resulting directly or indirectly from (i) the acts or omissions of the suppliers, including, but not limited to, delays or cancellation of services, cessation of operations, breakdown in machinery or equipment, technology problems, or changes in fares, itineraries or schedules, and/or (ii) acts of God, fire, acts of government or other authorities, wars, acts of terrorism, piracy, civil unrest, strikes, riots, thefts, pilferage, pandemics, epidemics, quarantines, other disease, climatic aberrations, dangers incident to activities or from any other cause beyond Love + Leisure Boutique Travel Agency control. (iii) activities, food, beverages, alcohol, or crime on or off the resort.

Travel Consent

I affirm that I am voluntarily participating in the travel services that Love and Leisure Boutique Travel Agency has reserved. In addition, Love + Leisure Boutique Travel Agency is not responsible for special, indirect or consequential damages. I hereby agree to indemnify and hold Love + Leisure Boutique Travel Agency harmless from and against any and all claims, liabilities, and costs of any kind (including the costs of reasonable attorney’s fees and disbursements in defending such claims) to which they may be subject by reason of its negligence, the breach of this contract, or any other of its action.

I understand that the Transportation Security Administration (TSA) requires me to carry a government-issued identification card in order to board a flight. I have been advised that the name, date of birth and gender that appears on the identification card must exactly match the same such data that is listed on my airline ticket and in my booking records. I acknowledge that my failure to strictly comply with these requirements may result in denied boarding or an undue delay at an airport security checkpoint causing me to miss my flight. I understand that if traveling internationally, I must have a valid passport and depending upon my destination and nationality, I may need to obtain one or more visas. I take full responsibility and must determine the proper entry requirements when traveling internationally. This includes passports, visas, vaccinations, legal authorization, and any documents that may be required such as a minor traveling without parents. All passengers are required to have a valid passport to travel. Passports should be valid for at least six months after the return date. Traveler assumes complete and full responsibility for, and hereby releases Travel Agency from any duty of checking and verifying any and all passport, visa, vaccination, or other entry requirements of each destination, and all safety and security conditions of such destinations, during the length of the proposed travel. It is the passenger’s responsibility to have proper passports or government-issued IDs where permitted. It is the traveler’s responsibility to be informed of any state department warnings where they are traveling. I also need to be aware of any health risks and take the appropriate precautions.

I will review my documents when I receive them and notify the travel agency of any discrepancies.  It is the traveler's responsibility to have appropriate documents for identification. It is the traveler's responsibility to read online or in the brochure from cruise lines, hotels, resorts, suppliers or tour companies and be aware of any cancellation penalties. Refunds, if due from airlines, tour companies, suppliers, resorts, cruise lines and hotels will be made to our customers only after the monies have been received from these sources by us. This process may take a minimum of 5-7 business days and possibly longer. Rates are subject to change and availability until a deposit or full payment is paid. Cancellation may incur a full payment penalty. The deposit may be non-refundable. Please see the above and supplier cancellation terms.

Love + Leisure Boutique Travel Agency has no special knowledge regarding the financial condition of travel service providers selected for your tour, unsafe conditions, health hazards, weather hazards, or climate extremes at locations to which you may travel. For information concerning possible dangers at destinations, Love + Leisure Boutique Travel Agency recommends contacting the Travel Warnings Section of the U.S. State Department at 1-888-407-4747 or www.travel.state.gov. For medical information, Love and Leisure Boutique Travel Agency recommends contacting the Centers for Disease Control at 1-800-232-4636 or www.cdc.gov/travel.It is the traveler’s responsibility to protect their purchases and Travel Insurance is strongly recommended.

Travelers are advised to obtain appropriate travel insurance coverage against these risks.  By embarking upon his/her travel, the traveler voluntarily assumes all risks involved in such travel, whether expected or unexpected. The traveler is hereby warned of the above risks as well as possible travel industry bankruptcies and medical and climatic disruptions, and the possibility traveler may be unable to travel as scheduled because of a personal emergency or change in plans. Travel cancellation/interruption insurance is available and highly recommended. If you decline travel insurance, you do so at your own risk and costs. Travel Agency does not answer insurance-specific questions. Questions will need to go to the insurance provider.

Many airlines charge fees for checked luggage, check with your airline for additional charges. Travel documents will be issued by Classic Vacations, Funjet Vacations, Apple Vacations, Blue Sky Tours, GoGo, Vacation Express, Delta Vacations, BedsOnline, Travel Impressions, or any supplier not limited to what is listed. Travel Agency may book through a host agency. Travel Agency, therefore, shall not be responsible for breach of contract, failure to comply with any laws such as the Americans with Disabilities Act (ADA), or any intentional or negligent actions or omissions on the part of such suppliers, which result in any loss, damage, delay, inconvenience or injury to travelers or travelers' companions or group members.

Unless the term "guaranteed" is specifically stated in writing on your tickets, invoice, or reservation itinerary, Travel Agency does not guarantee any of such supplier's rates, bookings, reservations, connections, scheduling, special requests, or handling of baggage or other personal effects. Travelers have done due diligence, are aware of the quality of the hotel accommodations chosen, and agree that Love + Leisure Boutique Travel Agency  will not be responsible if you are not satisfied. I understand that Love + Leisure Boutique Travel Agency  and their Agents may not be able to return my calls, schedule consults, or return emails until the evening after 5pm on weekdays. I agree that any action or proceeding brought by me against Love + Leisure Boutique Travel Agency  or their Travel Agents shall be brought solely in the courts of the city and state in which the travel agent resides. In the event any action or proceeding is initiated by me in a court outside of where the travel agent lives, I agree to pay Love + Leisure Boutique Travel Agency  costs and reasonable attorney fees associated with defending such action or proceeding.

SUPPLIER TERMS & CONDITIONS:

Please read these Terms and Conditions carefully as they contain very important information about booking a travel product and/or service with Vacation Express USA Corp. ["Vacation Express"].

When you book a travel product and/or service with Vacation Express to a destination, you expressly accept these Terms and Conditions, without modification, intend to be legally bound by them and acknowledge and agree that they become part of your contract with Vacation Express. To the extent that any travel products and/or services are booked through this website, the Vacation Express Sales Center or your Travel Agent, you agree that these Terms and Conditions apply to all transactions.

1: Prices, Bookings and Payments

Prices quoted on this website are in United States Dollars and are based on costs at the time of posting. The package price, as indicated on your itinerary may include a flight as well as applicable airfare taxes, except for some destinations' departure tax. Other tour services and accommodations are included in your package price only if they are indicated on your itinerary. These package inclusions/rates are based on inclusions/prices at time of purchase and are subject to change without notice. You may incur additional expenses that are not included in the package price, including but not limited to resort fees, destination taxes and environmental fees. Discounts and special offers are applicable to new reservations only and may not be applied to an existing booking. A small service fee of $10 applies when booking through the Vacation Express Call Center. Some Vacation Express vacation protection plans cover price drop adjustments. See section 2 for vacation protection plan information.

Vacation Express makes every effort to ensure the accuracy of the information contained herein and to the best of its knowledge, all information is accurate at the time of publication. Vacation Express tries to ensure that the prices on this website are accurate, however, errors do occur and we reserve the right to refuse to accept and/or the right to cancel and refund any bookings, purchased at any price published in error. Updates are published on our website when new information is made available, however, Vacation Express cannot be responsible for any inaccuracies or omissions contained herein or for any third-party publications or postings. Information contained herein should be verified directly with other available sources.

Pricing and space is not guaranteed until a reservation is secured with a payment. See the payment chart for a schedule of deposit dates and final payments. If deposit is not received within the required timeline your reservation will cancel. If final payment is not received 30 days prior to departure, the reservation will be canceled and no monies will be refunded. Deposits are non-refundable and can be made online or by through the Contact Center at 800.309.4717 during business hours. 

Vacation Express offers a Reduced Deposit Plan for package bookings with scheduled air and hotel. If a package booking has a departure date of 31 or more days away, you may confirm your reservation using our Reduced Deposit Plan [RDP] with a $275 deposit plus a fee of $25 for a total of $300 per person, which will be applied towards the cost of the airfare.

Scheduled airfares may carry advance purchase requirements and are subject to change until ticketed. There are no fees for airfare cancellations made within 24 hours of purchase. Regular cancellation penalties will apply to the hotel portion of scheduled air bookings. Once scheduled air tickets are issued, no changes are allowed and are non-refundable. Rebooking scheduled air if airline permits rebooking, with an airline imposed change fee, is possible if the reservation is cancelled with the airlines at least 24 hours prior to the scheduled departure time. Some airlines, including Spirit Airlines and Frontier Airlines, require you to use your ticket within 60 days of original purchase date.

Notwithstanding the foregoing, select airfare may be non-refundable, non-changeable and carry no residual value if there is a need to cancel. Some of these tickets also do not allow for seat assignments and are not eligible for elite status upgrades. Please check the terms and conditions of your applicable airline as their terms and conditions will take precedence over the terms and conditions set out in this section.

Airfare with Spirit Airlines or Frontier Airlines will not be confirmed for 24hrs and may be rejected by the airline. If rejected, travelers may re-book different airfare with another carrier.

To cancel a booking with VPP, VPP+ or VPI, please call Vacation Express at 800.309.4717 during regular business hours prior to trip departure time, as specified in each plan. You may also cancel your booking online by retrieving your booking and selecting "Cancel" under "Options". If you are departing within 24 hours and cancel online you must cancel your airline ticket directly with the airline. Failure to do so may result in a loss of the value of the ticket. If a vacation protection plan is not purchased and deposit has been received, cancellations will be reimbursed to your original form of payment minus any fees or penalties. Any cancellations, changes or modifications including but not limited to name corrections, passenger details, occupancy changes, travel dates or room category changes could result in a re-price situation at current day’s pricing. The following Vacation Express fees or penalties will apply: 

Cancellations with Vacation Protection Plan [VPP]:
Cancellation must be received by Vacation Express a minimum of 24 hours prior to the originally scheduled departure time as indicated in your travel documents or no later than noon ET the day prior to departure for hotel-only bookings. All applicable cancellation charges [does not include air, hotel or feature penalties] will be refunded in the form of Vacation Express travel certificates [VPP Voucher] as follows: 

1. Vacation Express exclusive non-stop flight packages and hotel only packages will receive a VPP voucher for the cost of the package, less the VPP plan cost.
2. Scheduled-air packages will receive a VPP voucher for the cost of the hotel portion less the VPP plan cost along with the airline ticket numbers and be advised of the ticket cost. If you used the reduced deposit plan [RDP] for your booking you must have paid for your airline ticket, insurance and the cost of RDP in full in order to receive the airline ticket for future use. Travelers can use the cost of the airline ticket, less the airline change fee [typically $250 per ticket] to purchase a new ticket to:
   • The same Vacation Express destination on same carrier
   • A different Vacation Express destination on same carrier
   • Any destination that the issuing carrier serves. This option requires contacting the issuing airline directly for reservations. 
     
     

Each airline carrier has different rules on rebooking travel, we recommend contacting the airline immediately to ensure you have the most updated information.

VPP Voucher Information:

• Vouchers are issued in the original names of the passengers on the booking at the time of cancellation.
• The vouchers are non-transferable and name changes will not be accepted.
• Passengers have one year from original date of travel to rebook and travel using their voucher toward another package to any Vacation Express destination.
• VPP can be repurchased when rebooking your vacation with the original VPP voucher, however your original voucher’s expiration date will not change in the event you have to cancel your trip again.
• Under no circumstances does the VPP allow for a full or partial cash refund, nor can it be extended.
• Please check with your airline for their specific requirements. 

Cancellations with Vacation Protection Plan Plus [VPP+]:
You may cancel your vacation for any reason prior to departure and receive a refund for the full package price in the original form of payment less the VPP+ plan cost [does not include change fees or reduced deposit plan fees]. All cancellations on VPP+ must be received by Vacation Express up to 2 hours prior to original scheduled departure time per your documents or by 9am the day of arrival for hotel-only bookings.

Cancellations with Vacation Protection Insurance [VPI]:
If you cancel or interrupt your vacation due to an unforeseen, covered reason listed in your policy, benefits will reimburse up to 100% of the cost of your trip for unused, prepaid non-refundable travel arrangements. Underwritten by Arch Insurance Company, NAIC #11150, under policy series LTP 2013 and endorsements thereto. 

Aircraft and Flight Times

Flight times are not guaranteed and are subject to change. It is your responsibility to confirm your flight time with your carrier. Nonstop and single plane service are not guaranteed. International flights are subject to the respective foreign governments granting landing rights for the flights. If the air carrier cannot obtain these rights, the flight will be canceled and a full refund will be made to you automatically in the form of original payment. The air carrier and/or Vacation Express reserve the right to substitute other aircraft/airlines if necessary.

Meal and beverage service is at the discretion of carrier and alcoholic beverages are generally not included. In the event of a flight delay related to weather, traffic or an Event of Force Majeure (as defined below), it may not be possible for the airline to provide meals and/or accommodations.

Should a customer wish to book their own flights, all flight reservations, including connections, are made at your risk and you assume the cost of any loss in the event of a change to the flight arrangements that may require you to change your connecting flight(s). Vacation Express cannot be held liable for damages or additional fees incurred by passengers due to a missed flight connection for whatever reason.

Vacation Express does not accept responsibility for lost wages, missed vacation time or any other additional expenses incurred as a result of changes in flight times.

Hotel Substitution and Description

Subject to Section 10, Vacation Express reserves the right to substitute any hotel for any reason. Vacation Express assumes no liability for hotel overbookings resulting in inconvenience and/or substitute accommodations being provided, whether of a similar or lesser quality and location. Description of services included and rates are based on inclusions/prices at print time and are subject to change without notice. Vacation Express will not be responsible or liable if any of the services, features or facilities described on this website or in the brochure cease to be available or fail for any reason. Any resort credits provided by a hotel are provided at the hotel's sole discretion and are subject to the hotel's terms and conditions. Vacation Express shall not be held responsible for the use or non-use of the resort credits. 

We assign hotel star ratings based on a number of factors, including our opinion regarding location, amenities, and facilities relative to the general standards of the destination, as well as feedback from customers and staff. These ratings may differ from other published ratings. Our hotel star ratings are not a representation or promise of any particular feature or amenity.

Please be advised that, while conditions may not always be the same as those at home, particularly with regards to food, electricity, water supplies and private toilet facilities, Vacation Express staff, agents and/or affiliates have inspected all of the hotels described on this website to ensure acceptable standards. As the health and well-being of guests and staff are a hotel's top priority, precautionary actions may be taken by the hotel during your stay (including, but not limited to, compliance with all governmental agencies or entities' directives, orders, regulations, guidelines and/or advisories, use of social distancing and/or masks, temperature screening, reduction in amenities, immediate disclosure to the hotel of symptoms and/or knowledge of possible infection, personal hygiene, self-isolating and quarantining and any other orders or directives issued by the service provider or any applicable agencies or entities of any federal, provincial, state or local governments) to prevent exposure to illnesses, viruses and/or diseases. You agree that you must follow all such health and safety measures. Vacation Express strongly recommends that you contact the hotel directly for the most up-to-date information. 

All hotels undergo routine maintenance and renovation both in the low and high seasons. At brand new hotels, some facilities may not be fully functional and landscaping and other finishing touches may be ongoing during your stay. If we are advised that significant work at your hotel will be in progress during your stay or any major facilities will not be available we will try to advise you prior to your departure. Topless sunbathers may frequent some resorts, the control of whom is beyond the authority of the resort. The hotel cannot accept responsibility for the behavior of other guests/groups or the withdrawal of services or facilities due to cultural and political events or holidays. These circumstances are usually regulated by local governments and as such are beyond the control of either Vacation Express or the hotel. Most hotels offer international satellite TV which differs from American satellite TV. The number of English channels will vary by country and by hotel. Ocean view rooms can consist of a full or partial view of the ocean and can differ by property. Not all rooms designated as "ocean view" will offer a full or direct view of the ocean. Minimum age restriction for customers can vary per hotel per destination. It is recommended that travelers inquire at time of booking.

Major Changes

A major change consists of: [1] change in departure or return dates [unless the result of a flight delay]; [2] a delay of more than 48 hours; [3] a change in the origin or destination city; [4] a change in hotel accommodations to a property that is not named in any Vacation Express or affiliated companies brochure, website or other media; or [5] a price increase occurring more than 10 days prior to departure that increases the price paid by more than 10%.

Notice of a major change or cancellation must be given to all travelers at least 10 days prior to departure or within 7 days of Vacation Express obtaining knowledge of the change or cancellation. If Vacation Express becomes aware of a major change less than 10 days prior to your scheduled departure, Vacation Express will notify you or your travel agent as soon as possible. If you are notified of a major change that you are unwilling to accept, you will have 7 days to cancel without charges [but not later than the departure date] and a full refund will be made within 14 days of your cancellation, in the original form of payment. If notification of a major change is received after departure, you may reject the major change and receive a pro-rated refund of the package price for the portion of the trip that you reject. All flights are subject to DOT approval.

Documentation

Passengers traveling outside the United States are required to carry proof of citizenship. All U.S. citizens must have a valid U.S. passport. Passport cards are not valid for travel to Mexico and the Caribbean. The passport must be valid for six months after the return date of your travel. Minors 17 and under traveling alone or with a single parent may be required to have additional documentation on international flights. It is your responsibility to secure the current requirements for your particular itinerary and carrier.

In accordance with stricter security measures, it is required that all married passengers whose last name differs from their identification credentials must also provide a copy of their Marriage License Certificate upon check-in for all international flights.

Non-U.S. citizens, to include permanent resident card [U.S. Green Card] holders, Travelers must check with the consulate of their intended destination, U.S. authorities and the air carrier[s] to obtain information on required documentation for entry to the destination and re-entry to the U.S.

The above information regarding documentation is subject to change. It is your responsibility to obtain current requirements needed for your carrier and destination. Vacation Express will not be liable for passengers' denied boarding, entry or re-entry due to lack of proper documentation and such passengers will not be entitled to a refund.

Customs and Immigration

Customs and/or immigration officials can deny a person, or persons, whether they are residents or visitors, entry (or re-entry) into their country at their own discretion. A previous criminal record could be an obstacle in international travel. Vacation Express cannot be held responsible for denied entry under any circumstances.

Airport Check-In

Check-in commences approximately three hours prior to departure and we highly recommend that you check-in at this time. For cut-off/check-in deadlines, please check with your carrier. You are required to have obtained your boarding pass and to have presented all checked baggage before the carrier's cut off/check-in deadline. For security reasons, you will be denied boarding if you have not checked in within that time. For charter flights, you must check-in a minimum of one hour prior to scheduled departure, otherwise you will be denied boarding. Passengers must be available at the boarding gate by the boarding gate deadline time noted on your boarding pass. Failure to respect the deadline may result in the reassignment of any pre-reserved seats [refunds not applicable] and the cancellation of your reservations.

Please note that Vacation Express will not provide refunds or compensation for unused seating upgrades or provide any compensation as a result of a passenger being denied boarding. Should you be denied travel, it is your responsibility to make alternate arrangements. It is your responsibility to arrive at the airport on time and following check-in, to proceed to the correct departure gate by the time specified on your boarding pass. Vacation Express cannot be held responsible if you miss your flight by failing to comply with these requirements.

Hotel Check-In and Check-Out Conditions 

The check-in time for most hotels is 3:00 pm and check-out time can be as early as 11:00 am, regardless of your arrival or departure times. Please refer to your hotel accommodation voucher for actual check-in and check-out dates as this may differ from your departure and return date. Check-in policies differ by hotel and will therefore vary. Many hotels will offer hospitality areas for travelers who may be without their room for some time; however this arrangement is solely at the discretion of the hotel. Travelers wishing to make arrangements for a late check-out and baggage storage must arrange this service directly with the hotel. We do not accept responsibility for any inconvenience or loss arising from these types of arrangements. Some hotels may require you to leave a credit card imprint or cash deposit upon check-in to provide security for miscellaneous charges such as telephone calls.

Responsibility, Limitation of Liability and Indemnification

Each of Vacation Express, its agents and subagents' act as an agent for you in relation to travel services and/or products purchased by you including, but not limited to, accommodations, transportation [including, but not limited to, ground and air transportation], and tours. Vacation Express makes no guarantees or warranties, express or implied, regarding any such services. This includes, but is not limited to transfers, flights, cruises, tours, services and accommodations purchased or provided, as well as other features listed or not listed in these Terms and Conditions and/or your itinerary. 

All of these travel services and/or products purchased by you and provided in your itinerary are furnished by independent contractors over which Vacation Express and its agents and subagents exercise no control. Although Vacation Express has taken reasonable steps to ensure proper arrangements are in place for your travel plans, we cannot be held responsible for the acts or omissions of such independent contractors [including, but not limited to, delayed opening of hotel accommodations and any related relocations as a result of such delay. In such cases, you will be responsible for all costs and damages in connection with such delay and relocation including, but not limited to, airline fees and accommodation costs]. Vacation Express will not issue any refunds and shall not be held responsible for any claims, losses, damages, costs or expenses arising out of personal injury or death, loss, damage or delay of baggage or other property, delay, loss of enjoyment, inconvenience, upset, disappointment, distress or frustration whether physical, emotional or mental, resulting from or arising out of any of the following:

• Any act or omission (including, but not limited to, inability or failure to provide services and/or products) by any customer, supplier or third party including, but not limited to, the airlines, transportation companies, coach tour operators, car rental organizations, excursion providers, hotel/resort properties, or anyone for whom such suppliers or third parties may be in law responsible;
• An act of God or Event of Force Majeure;
• Equipment failure;
• Sickness/illness (including, but not limited to, contracting food-borne illnesses, viruses, diseases, etc.), family emergencies, theft or any other circumstance affecting you beyond our direct control;
• Failure of the passenger to obtain the necessary documentation or meet the required health regulations in order to complete their travel arrangements;
• Failure of the passenger to follow instructions including, but not limited to, airport departure times, baggage handling and check-in time frame stipulated by Vacation Express in these Terms and Conditions on the day of departure whether due to missed connections, adverse weather conditions, mechanical failures or any other reason whatsoever;
• Voluntary participation in an optional tour, excursion or activity;
• The need for us to cancel services, change itineraries or substitute accommodation or services, provided that efforts are made to supply comparable services and accommodations available; or
• Cancellation of an optional tour, excursion or activity.

Vacation Express, its parent, subsidiaries, affiliates, agents, subagents, suppliers and each of their respective officers, directors, employees, agents and representatives' liability for any loss, damage or injury, whether to property, physical or mental, arising from their own acts, omissions or negligence, is limited to the amount you paid to Vacation Express for the services with respect to which you are claiming. 

The sole and exclusive responsibility and liability of any airline used in Vacation Express' services shall be in accordance with and limited by the contract of carriage on your ticket, the applicable tariffs, and the provisions of the Warsaw Convention or Montreal Convention, as applicable. 

The customer agrees to indemnify and save harmless Vacation Express, its parent, subsidiaries, affiliates, agents, subagents, suppliers and each of their respective officers, directors, employees, agents and representatives against any liability, actions (including legal fees), claims, losses, costs and damages, which Vacation Express may incur, sustain or pay arising out of or in connection with the customer's acts or omissions, in relation to any incident alleged to have occurred in destination and/or in relation to services provided by Vacation Express.

ACT OF GOD/FORCE MAJEURE

Vacation Express, its parent, subsidiaries, affiliates, agents, subagents, suppliers and each of their respective officers, directors, employees, agents and representatives do not assume liability for any loss, damage or injury of any nature in whole or in part resulting from an act of God or any other force majeure condition including without limitation: fire, volcanic eruption, environmental pollution or contamination, inclement weather, earthquake, flood, explosion, water or power shortages or failures, storms or hurricanes, riots or civil commotions or disturbances and any other acts of similar nature, sabotage, arrests, strikes, boycotts, picketing, lockouts or other labour disruptions, inability or failure of a third party service provider to provide services and/or products, restraints of rulers or peoples, expropriations, acts of terrorism, public enemies, war, invasion, insurrection, national emergency, epidemics, pandemics, quarantine restrictions, government health advisories or warnings or alerts of any kind or nature, government seizures, any laws, rules, proclamations, regulations, orders, declarations, advisories, actions, interruptions or requirements of or interference by any government or governmental agency thereof, refusal or cancellation or suspension or delay of any government authority or any license, permit or authorization, damages to its facilities or the travel supplier and its facilities, any other unforeseen circumstances in any country in the world or any other cause or causes of any similar nature that impacts negatively on or hampers its ability to fulfill any of its contractual conditions (all of the foregoing being herein referred to as an "Event of Force Majeure"). In the event that any of these conditions apply, Vacation Express shall be excused, discharged or released from its performance to the extent such performance is so limited or prevented, without liability of any kind and Vacation Express' non-performance shall not be deemed a breach of these Terms and Conditions. In such case, Vacation Express' obligations hereunder shall be extended to the extent of any delay resulting from the Event of Force Majeure and a full refund will not be granted. 

Payment Authorization

Notwithstanding anything contained in your Cardholder Agreement with the provider that is to the contrary, written notice of rejection or cancellation of these arrangements must be received in writing within the time limits stated in the Terms & Conditions. If not received, no charge-backs or cancellations will then be accepted. Your signature on this charge confirmation form is an acknowledgment that you have received and read the Terms & Conditions and that you understand the Cancellation Policy, which details the supplier and company's policies on payments, cancellations and refunds for the travel arrangements you have made. You should review this document thoroughly before finalizing any travel arrangements.  I am aware of all cancellation policies and agree not to dispute or attempt to charge back any of the above signed for and acknowledged charges. I am aware prices are subject to change until payment is made. Your card will not be charged when you submit this booking form. It will take 5-7 business days to process your card and it will be processed only after your booking has been confirmed. You will receive an invoice via email once your card has been processed and booking confirmed; the email will have payment plan instructions. Thank you!