Terms & Conditions

We are Love + Leisure Boutique Travel Agency and are excited to help you with your travel. The following terms & conditions (the "Agreement") describe what you can expect from us. The terms "we", "us", "our", and "Travel Agency" refer to Love + Leisure Boutique Travel Agency and the terms  "I", "they", "traveler", "passenger", or "you" refers to the individual who signs this agreement.  If you are obtaining a quote for and/or securing or procuring travel for more than just yourself, all references below that reads “I” (and derivations thereof, including without limitation “you”) shall be read to mean you on behalf of yourself and each individual within your group for whom you are obtaining a quote and/or securing or procuring travel.

THIS IS A LEGALLY BINDING RELEASE, WAIVER OF LIABILITY, AND ASSUMPTION OF RISK AGREEMENT (the “Agreement”). Please read it carefully before signing/accepting/acknowledging.

I understand that Love + Leisure Boutique Travel Agency, is not the source or supplier of the travel services, airline travel, or any third party operated excursion or activity that I have requested, and acts solely as an agent for the actual suppliers of such services. I have been advised that the suppliers whose names appear in the information supplied to me are those who are actually responsible for providing the services I have purchased. I consent to and request the use of those suppliers and agree not to hold Love + Leisure Boutique Travel Agency responsible should any of these suppliers: 1) fail to provide the travel services I have purchased; 2) fail to comply with any applicable law; or 3) engage in any negligent act or omission that causes me any sort of injury, damage, delay or inconvenience. Love and Leisure Boutique Travel Agency can accept no responsibility for losses or additional expenses due to delay or changes in air, sea or other services, sickness, weather, strike, war, quarantine or other causes.

Cancellation- Please see specific supplier terms below

I understand that all reservations are subject to the terms, conditions, and restrictions of the supplier(s), including but not limited to cancellation and change policies, which may result in additional costs. Love + Leisure Boutique Travel Agency accepts payment by credit card only. By using a credit card, I acknowledge that such payment method may provide certain protections in the event of supplier default. I further agree that initiating a fraudulent or unwarranted chargeback constitutes a breach of this agreement. In such cases, Love + Leisure Boutique Travel Agency reserves the right to pursue recovery in small claims court. If Love + Leisure Boutique Travel Agency prevails, I agree to be responsible for all legal fees, court costs, and an administrative fee of $350 associated with handling the chargeback.

I agree that neither Love and Leisure Boutique Travel Agency nor its parent, affiliates, subsidiaries or representatives will be or become liable or responsible in any way for any loss, costs, expense, injury, accident, death, or damage to person or property resulting directly or indirectly from (i) the acts or omissions of the suppliers, including, but not limited to, delays or cancellation of services, cessation of operations, breakdown in machinery or equipment, technology problems, or changes in fares, itineraries or schedules, and/or (ii) acts of God, fire, acts of government or other authorities, wars, acts of terrorism, piracy, civil unrest, strikes, riots, thefts, pilferage, pandemics, epidemics, quarantines, other disease, climatic aberrations, dangers incident to activities or from any other cause beyond Love + Leisure Boutique Travel Agency control. (iii) activities, food, beverages, alcohol, or crime on or off the resort.

Travel Consent

I acknowledge that I am voluntarily participating in the travel services arranged by Love + Leisure Boutique Travel Agency. I agree that Love + Leisure Boutique Travel Agency shall not be liable for any special, indirect, incidental, or consequential damages. I further agree to indemnify, defend, and hold Love + Leisure Boutique Travel Agency, its owners, employees, contractors, and affiliates harmless from and against any and all claims, demands, damages, liabilities, losses, costs, or expenses (including reasonable attorney’s fees) arising from my participation in these travel services, except to the extent directly caused by the gross negligence or willful misconduct of Love + Leisure Boutique Travel Agency.

I understand that the Transportation Security Administration (TSA) requires me to carry a government-issued identification card in order to board a flight. I have been advised that the name, date of birth and gender that appears on the identification card must exactly match the same such data that is listed on my airline ticket and in my booking records. I acknowledge that my failure to strictly comply with these requirements may result in denied boarding or an undue delay at an airport security checkpoint causing me to miss my flight. I understand that if traveling internationally, I must have a valid passport and depending upon my destination and nationality, I may need to obtain one or more visas. I take full responsibility and must determine the proper entry requirements when traveling internationally. This includes passports, visas, vaccinations, legal authorization, and any documents that may be required such as a minor traveling without parents. All passengers are required to have a valid passport to travel. Passports should be valid for at least six months after the return date. Traveler assumes complete and full responsibility for, and hereby releases Travel Agency from any duty of checking and verifying any and all passport, visa, vaccination, or other entry requirements of each destination, and all safety and security conditions of such destinations, during the length of the proposed travel. It is the passenger’s responsibility to have proper passports or government-issued IDs where permitted. It is the traveler’s responsibility to be informed of any state department warnings where they are traveling. I also need to be aware of any health risks and take the appropriate precautions.

I will review my documents when I receive them and notify the travel agency of any discrepancies.  It is the traveler's responsibility to have appropriate documents for identification. It is the traveler's responsibility to read online or in the brochure from cruise lines, hotels, resorts, suppliers or tour companies and be aware of any cancellation penalties. Refunds, if due from airlines, tour companies, suppliers, resorts, cruise lines and hotels will be made to our customers only after the monies have been received from these sources by us. This process may take a minimum of 5-7 business days and possibly longer. Rates are subject to change and availability until a deposit or full payment is paid. Cancellation may incur a full payment penalty. The deposit may be non-refundable. Please see the above and supplier cancellation terms.

I acknowledge that travel involves inherent risks, including but not limited to health hazards, unsafe conditions, weather events, natural disasters, strikes, political instability, and supplier insolvency. Love + Leisure Boutique Travel Agency has no special knowledge regarding and does not guarantee the financial stability of any travel service provider, the safety of any destination, or the conditions that may exist there. I am advised to review the U.S. Department of State travel advisories at www.travel.state.gov and the Centers for Disease Control at www.cdc.gov/travel for up-to-date information. I understand that the purchase of comprehensive travel insurance is strongly recommended, and I accept full responsibility for protecting my travel investment.

Travelers are advised to obtain appropriate travel insurance coverage against these risks.  By embarking upon his/her travel, the traveler voluntarily assumes all risks involved in such travel, whether expected or unexpected. The traveler is hereby warned of the above risks as well as possible travel industry bankruptcies and medical and climatic disruptions, and the possibility traveler may be unable to travel as scheduled because of a personal emergency or change in plans. Travel cancellation/interruption insurance is available and highly recommended. If you decline travel insurance, you do so at your own risk and costs. Travel Agency does not answer insurance-specific questions. Questions will need to go to the insurance provider.

Limitation of Liability

To the maximum extent permitted by law, the total liability of Love + Leisure Boutique Travel Agency for any claim arising out of or related to this Agreement, whether in contract, tort, or otherwise, shall not exceed the total amount of commissions and/or service fees actually received by Love + Leisure Boutique Travel Agency for the booking giving rise to such claim. In no event shall Love + Leisure Boutique Travel Agency be liable for any indirect, incidental, special, punitive, or consequential damages, even if advised of the possibility of such damages.

Many airlines charge fees for checked luggage, check with your airline for additional charges. Travel documents will be issued by Classic Vacations, Funjet Vacations, Apple Vacations, Blue Sky Tours, GoGo, Vacation Express, Delta Vacations, BedsOnline, Travel Impressions, or any supplier not limited to what is listed. Travel Agency may book through a host agency. Travel Agency, therefore, shall not be responsible for breach of contract, failure to comply with any laws such as the Americans with Disabilities Act (ADA), or any intentional or negligent actions or omissions on the part of such suppliers, which result in any loss, damage, delay, inconvenience or injury to travelers or travelers' companions or group members.

Unless the term "guaranteed" is specifically stated in writing on your tickets, invoice, or reservation itinerary, Travel Agency does not guarantee any of such supplier's rates, bookings, reservations, connections, scheduling, special requests, or handling of baggage or other personal effects. Travelers have done due diligence, are aware of the quality of the hotel accommodations chosen, and agree that Love + Leisure Boutique Travel Agency  will not be responsible if you are not satisfied. I understand that Love + Leisure Boutique Travel Agency  and their Agents may not be able to return my calls, schedule consults, or return emails until the evening after 5pm on weekdays.

I agree that any claim, dispute, or legal proceeding arising from or related to this Agreement, my travel arrangements, or services provided by Love + Leisure Boutique Travel Agency shall be brought exclusively in the state and county courts located in the jurisdiction where Love + Leisure Boutique Travel Agency's travel agent is domiciled. If I initiate legal proceedings in any other venue, I agree to reimburse Love + Leisure Boutique Travel Agency for all costs, expenses, and reasonable attorney’s fees incurred in seeking dismissal or transfer of such action to the proper venue.

By making a deposit or paying in full for your vacation, you acknowledge and agree to the terms and conditions as set forth below: 

Quote terms & Conditions

Terms for your specific reservation are  Included in your quote.  When signing, you agree you are aware of the terms and conditions outlined in your quote

 and you agree to the terms and conditions.  

Please read it carefully before signing/accepting/acknowledging. 

Cancellation Policy

Included in your quote from your travel advisor.

 When signing, you agree you are aware of the cancellation policy outlined on your quote and you agree to the cancellation terms.

SUPPLIER TERMS & CONDITIONS:

CLASSIC VACATIONS TERMS & CONDITIONS: By making a deposit or paying in full for your Classic Vacations vacation, you acknowledge and agree to the terms and conditions as set forth below:

PAYMENTS: For all bookings made forty-five (45) days or more prior to departure, a minimal deposit per person is required by Classic Vacations within seven (7) days of making your reservation unless otherwise noted. If your deposit is not received by Classic Vacations within seven (7) days or by a specified option date, your booking will be automatically canceled. Final payment is due forty-five (45) days prior to departure in most cases. Full payment is due immediately for bookings made within forty-five (45) days of departure unless otherwise noted. Hotels may require full payment at the time of booking for high-demand periods. Generally, villas, yachts, and private jets require a fifty (50) percent deposit at the time of booking. Most published airfares require full payment and immediate ticketing.

PRICES: Advertised prices are subject to change without notice prior to deposit. All applicable taxes are included in the price of the vacation, unless otherwise specified. Fees or other charges, such as surcharges or taxes imposed by the airline after your vacation purchase (if any), however, will be your responsibility. Some airport departure fees may not be included in the cost of your vacation, and you must pay them directly to the airline.

NOT INCLUDED: Gratuities, meals and beverages (except where otherwise noted), telephone calls, some airport departure taxes and fees, resort fees, local driver’s license fees, car seats, gas, parking, rental-car overtime fees, fuel surcharges, baggage fees, and any other items of a personal nature.

PRICE PROTECTION: All bookings are price protected by Classic Vacations upon receipt of a deposit and purchase of either the Travel Smart Plan program or the Change & Cancellation Waiver, or upon full payment for the entire booking prior to any price changes. Published airfares require full payment at the time of booking to qualify for price protection. Tax changes, fuel surcharges, and consumer-initiated changes are not price protected.

LAST-MINUTE BOOKINGS: Classic Vacations accepts last-minute reservations, provided space is available and full payment has been received. There are no last-minute booking fees. Express-mail charges may apply.

MINIMUM STAYS: The required length of stay varies by property, season, and airline tariff. Your Travel Advisor can obtain the details from Classic Vacations at the time of booking. If you are shortening your stay while in travel, you must meet minimum-night stays per destination and/or contract rules in order to avoid any penalties.

FORMS OF PAYMENT: Payment may be made by agency check or American Express, Diners Club, Discover Card, MasterCard, Optima, or Visa credit card. Returned checks are subject to a $35 service charge.

PROTECTION OF FUNDS: Classic Vacations is registered as a Seller of Travel with the Attorney General of the State of California, under registration number 2079429-20. Registration as a Seller of Travel does not constitute approval by the State of California.

USTOA $1 MILLION CONSUMER PROTECTION PLAN: Classic Vacations, as an Active Member of the United States Tour Operators Association (“USTOA”), is required to post $1 million with USTOA to be used to reimburse, in accordance with the terms and conditions of the USTOA Consumer Protection Plan, the advance payments of Classic Vacations customers in the unlikely event of Classic Vacations’ bankruptcy or insolvency. Additional details of the USTOA Consumer Protection Plan may be obtained by writing to 275 Madison Avenue, Suite 2014, New York, NY 10016 or by visiting the website at www.USTOA.com.

CHANGE & CANCELLATION FEES: Carrier, property, and provider change and cancellation policies vary. Ask your Travel Advisor for the details applicable to your booking. Hotels and condominiums may charge an additional fee. Villas may charge the full amount regardless of cancellation date. Some airline tickets may be nonrefundable. Airlines may charge significant change and cancellation fees, which may vary by carrier. Name changes are treated as a cancellation, and all cancellation fees apply. Once travel has commenced, any changes or cancellations will be at the traveler’s expense. To avoid many of these fees, ask for the Travel Smart Plan trip protection program or the Change & Cancellation Waiver at the time of booking. For additional details, ask your Travel Advisor.

REFUNDS: Unused portions of airfare are nonrefundable. Unused portions of your land package (such as hotel accommodations, car rentals, tours and activities, and so on) will not be refunded for any reason unless the Travel Smart Plan program has been purchased and you qualify for a refund. For changes or cancellations prior to departure, Classic Vacations will remit a refund to you or your Travel Advisor within thirty (30) days, less the following, as applicable: (i) supplier charges for changes or cancellations (which vary and may be significant); (ii) the cost of nonrefundable airline tickets; (iii) the cost of refundable airline tickets if canceled after the ticketed departure date; (iv) all ticketing-service fees; (v) all express-mail fees; and (vi) the purchase price of each Travel Smart Plan program.

AIR TRANSPORTATION: All airline tickets are purchased and issued on a round-trip basis. Some airlines offer children’s rates. Departure fees are not included, and some airport taxes must be paid directly to the airline or airport. No refunds are allowed on unused portions. Changes to flight itineraries, if permitted by the airline, may result in an increased airfare and/or a carrier-imposed charge. Once travel has commenced, routing and/or class-of-service changes are not permitted. Additional cancellation fees, above regular cancellation fees, are assessed by the airline on special discounted fares. Classic Vacations passengers are subject to all airline rules, regulations, limitations of liability, and tariffs. All air carriers booked by Classic Vacations shall be liable only as common carriers to Classic Vacations passengers. Classic Vacations is not responsible for schedule changes, airline strikes, or other occurrences outside of its control. Name changes are not allowed. Classic Vacations is not responsible for multiple connections due to schedule changes. Baggage fees imposed by carriers are not included in ticket prices and are subject to change at any time.

HOLIDAY/SURCHARGE PERIODS: Various hotels, villas, and condominiums may have special cancellation, change, minimum-night, and refund policies for stays during holiday periods, and these may not be covered by the Travel Smart Plan program or the Change & Cancellation Waiver. Deposits for Easter and Christmas bookings are nonrefundable. Dates for which this policy applies vary by destination. Contact your Travel Advisor or see www.classicvacations.com for more information. Seasonal surcharges apply for the Travel Smart Plan during holiday seasons. Classic Vacations reserves the right to not offer the Changes & Cancellation Waiver in conjunction with highly restrictive hotel cancellation policies.

FAMILY PLAN & MAXIMUM OCCUPANCY: Many hotels and condominiums offer discounts for children when accompanied by full-paying adults. Maximum occupancy may vary when children on family-plan programs are included. Some hotels may not allow children or may have certain age restrictions.

PHYSICAL DISABILITIES: Any physical disability requiring special attention, treatment, or facilities must be communicated to Classic Vacations at the time of booking and noted on your itinerary.

RENTAL CARS: Car rental rates reflect unlimited mileage for a twenty-four (24-hour) rental period. Overtime fees are paid directly to the car company by the client. Some locations may require a voucher provided by Classic Vacations. No refunds will be made on car rentals of less than twenty-four (24) hours. There will be drop charges assessed for car rentals returned to alternate car rental stations, to be paid directly to the car company. The renter is responsible for paying directly to the car rental company all charges not covered by Classic Vacations booking, such as gas and insurance. Car rental companies require that drivers possess a driver’s license that is valid in the country in which the car is rented. Drivers must also have a major credit card or leave a cash deposit upon pickup. All drivers must be at least twenty-five (25) years of age. An additional-driver fee may apply and must be paid directly to the car company.

BEDDING: Bed size requests can be made, but cannot be guaranteed prior to check-in. At some hotels and condominiums there may be an additional charge if a crib or rollaway is requested. These charges are payable to the property upon check-out.

DOCUMENTS: With each booking, Classic Vacations will issue travel documents for bookings of $2500 or more. For immediate travel and for Affiliate hotel-only bookings, documents will be sent electronically or service will be provided without documentation. Documents will be released upon receipt of full payment and mailed at least twenty-one (21) days prior to departure. Documents may be requested earlier if full payment has been received by Classic Vacations; these will be sent by first-class mail. An express-mail fee may apply if documents are requested on a rush basis. Airline tickets are issued with documents in accordance with air-carrier policies.

RESPONSIBILITY & LIMITATION OF LIABILITY: Classic Vacations, dba Classic Hawaii, 5893 Rue Ferrari Ave., San Jose, CA 95138-1857, is an Expedia, Inc. company. Travel Advisors’ reservations line for United States, Canada, Mexico, and Puerto Rico: (800) 221-3949 or (408) 287-9101. Reservations fax: (800) 331-3949. Administration: (408) 287-4550. Fax: (408) 287-9272. Classic Vacations, as the tour operator, is solely responsible for selecting the suppliers that provide the component parts (hotel accommodations, air transportation, transfers, car rentals, tours and activities, and so on) for the vacations described in this brochure. Classic Vacations does not own, control, or operate, nor is it an agent for, any of the suppliers furnishing tour component parts. You acknowledge that Classic Vacations is not liable for loss or damage to property or injury to persons caused by reason of any act or omission, intentional, negligent, or otherwise, by such third-party suppliers. In addition, Classic Vacations is not liable for any delays, cancellations, strikes, government actions, force majeure events, or other actions beyond its direct control, including those actions by third-party suppliers. Classic Vacations makes no implied or express warranties in the offering of any vacation described in this brochure. Classic Vacations is not liable for any indirect, consequential, or punitive damages. In no event will the liability of Classic Vacations or its affiliates exceed the amount paid for travel products booked or purchased from Classic Vacations.

GENERAL PROVISIONS: These Terms and Conditions are governed by the laws of the State of Washington. You hereby consent to the exclusive jurisdiction and venue of the courts located in King County, Washington, for all disputes related to your travel from Classic Vacations. Classic Vacations reserves the right to cancel or alter any itinerary at its sole discretion. The information, rates, and terms and conditions contained in this brochure are accurate at the time of printing, are subject to availability, and are subject to change without notice.

Notwithstanding anything contained in your Cardholder Agreement with the provider that is to the contrary, written notice of rejection or cancellation of these arrangements must be received in writing within the time limits stated in the Terms & Conditions. If not received, no charge-backs or cancellations will then be accepted. Your signature on this charge confirmation form is an acknowledgment that you have received and read the Terms & Conditions and that you understand the Cancellation Policy, which details the supplier and company's policies on payments, cancellations and refunds for the travel arrangements you have made. You should review this document thoroughly before finalizing any travel arrangements.  I am aware of all cancellation policies and agree not to dispute or attempt to charge back any of the above signed for and acknowledged charges. I am aware prices are subject to change until payment is made. Your card will not be charged when you submit this booking form. It will take 5-7 business days to process your card and it will be processed only after your booking has been confirmed. You will receive an invoice via email once your card has been processed and booking confirmed; the email will have payment plan instructions. Thank you!