Terms & Conditions

I authorize Luminous Pro Travel to charge the credit card or bank account indicated on this invoice for the noted amount on today's date. This payment is for the services described on the invoice. I understand that all payments made to Luminous Pro Travel are non-refundable. I certify that I am an authorized user of this credit card and that I will not dispute the payment with my credit card company, so long as the transaction corresponds to the terms indicated on this invoice.

By booking a tour with Luminous Pro Travel (LP Travel), paying a deposit or signing this agreement, you accept all of the terms in this agreement on your own behalf and on behalf of all persons listed on your booking, including but not limited any Minors for whom you are signing this agreement (also referred to individually as “Traveler” or “Travelers”), and direct us to perform services for each and every Traveler.

IDENTIFICATION: Travelers are required to make reservations in their full legal name that is listed on their government document they will use for travel. If you need to make any changes to a name after travel documents have been issued, you will be responsible for all name change fees, if applicable.

PAYMENTS: We use third party payment processing companies (e.g., Travel Joy) to process credit card charges. This allows you to make payments with any major credit/debit cards.

CREDIT/DEBIT CARD CHARGEBACK POLICY: If you are dissatisfied with rendered services for any reason, you agree not to file a chargeback with your credit or debit card before you have given LP Travel an opportunity to address the issue at hand. Your satisfaction is very important to us, and we strive to stand behind our products and services. We will work to address any issue that you might have within 5 business days of initial notification.  By signing this agreement or booking a trip with us, you agree that chargebacks are not to be used for refund convenience, in other words, it is not an appropriate way to avoid our cancellation and refund policy to which you agree by signing this agreement. We such chargebacks are a form of “friendly fraud,” but fraud nonetheless. We will vigorously dispute any chargeback and reserve the right to report fraudulent chargebacks to authorities. Should we win any chargeback that you initiate, you agree to reimburse us for our attorney’s fees, time, costs and expenses in rebutting the chargeback.

REFUNDS: You acknowledge and agree that all payments that you make to Luminous Pro Travel are non-refundable and non- transferable. LP Travels holds contractual agreements with hotels, airlines and other vendors that will not allow us to obtain any refunds. This way we can keep our package prices competitive and allow you to make monthly payments for your unique experiences and vacations.