1. Introduction
These Terms and Conditions govern the relationship between [Travel Agency Name] (“we,” “us,” “our”) and the client (“you,” “your”). By booking travel services with us, you agree to the following terms.
2. Booking and Payments
• A deposit of [amount/percentage] is required at the time of booking.
• Full payment must be received by [payment deadline] to secure your reservation.
• Prices are subject to change until full payment is received.
3. Cancellations and Refunds
• Cancellation requests must be submitted in writing.
• Cancellation fees may apply as per the terms of the supplier (airline, hotel, tour operator, etc.).
• Refunds, if applicable, will be processed according to the supplier’s policy.
4. Travel Documents
• It is your responsibility to ensure you have valid passports, visas, and any required travel documents.
• We are not liable for denied entry due to incorrect documentation.
5. Changes and Modifications
• Changes to your booking may be subject to additional fees.
• We reserve the right to make changes due to unforeseen circumstances, such as airline schedule changes or natural disasters.
6. Liability and Travel Insurance
• We act as an intermediary between you and service providers and are not responsible for their actions.
• We strongly recommend purchasing travel insurance to cover cancellations, medical emergencies, and other unexpected situations.
7. Force Majeure
• We are not liable for cancellations, delays, or changes caused by events beyond our control, including but not limited to natural disasters, strikes, pandemics, or political unrest.
8. Health and Safety
• You must ensure you meet all health and vaccination requirements for your destination.
• We are not responsible for any health issues that arise during your trip.
9. Complaints and Disputes
• Any complaints must be reported during your trip to allow us to resolve the issue.
• Disputes will be resolved under the laws of [jurisdiction].
10. Acceptance of Terms
By making a booking with us, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
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