ChicChatter Travel
INDIVIDUAL & CUSTOM TRAVEL TERMS & CONDITIONS
Thank you for choosing ChicChatter Travel! We appreciate the opportunity to assist with your vacation planning. These Terms & Conditions explain the responsibilities of both ChicChatter Travel and the traveler. By making a reservation, you acknowledge that you have read, understood, and agreed to the following terms.
Questions? Contact Charon at (706) 250-1459.
1. PLANNING FEES & BOOKING SERVICES
ChicChatter Travel provides professional travel planning, research, booking, and support services.
A planning and/or booking fee of up to $150 per reservation may apply and is non-refundable. This fee covers:
• Research and trip planning
• Supplier coordination
• Reservation management
• Travel support and communication
• Administrative services
Planning fees are earned once services begin and are not refundable.
2. PRICING & QUOTES
All pricing and availability are subject to change until a deposit or payment is received.
Quotes are based on availability at the time they are provided and are not guaranteed until booked.
Prices may increase due to:
• Supplier changes
• Airfare fluctuations
• Currency changes
• Government taxes and fees
• Resort or destination surcharges
Additional charges such as baggage fees, seat selection fees, resort fees, gratuities, and incidental expenses are not included unless specifically stated.
3. DEPOSITS & PAYMENTS
A deposit may be required to secure your reservation.
By booking with ChicChatter Travel, you agree that:
• Deposits are non-refundable unless otherwise stated by the supplier.
• Payment deadlines must be met.
• Missed or late payments may result in cancellation of your reservation.
• Credit card processing fees and third-party financing fees are non-refundable.
• Final payment is due no later than the date provided by ChicChatter Travel or the travel supplier.
Failure to make payment by the due date may result in cancellation and loss of funds paid.
4. CANCELLATIONS, CHANGES & REFUNDS
All cancellations and change requests must be submitted in writing.
Cancellation penalties are determined by the travel supplier and may increase as the travel date approaches.
Unless specifically allowed by the supplier:
• Deposits are non-refundable.
• Payments may be non-refundable.
• Reservations may be non-transferable.
Refund eligibility is governed solely by the supplier's terms and conditions.
ChicChatter Travel is not responsible for supplier-imposed cancellation penalties.
5. TRAVEL INSURANCE
Travel insurance is strongly recommended for all travelers.
Travel insurance can help protect your investment in the event of:
• Trip cancellation or interruption
• Medical emergencies
• Travel delays
• Missed connections
• Lost or delayed baggage
• Weather-related disruptions
If you decline travel insurance, you accept full responsibility for any losses that may occur.
Insurance coverage, claims, and reimbursements are handled directly by the insurance provider.
6. AIRFARE & TRANSPORTATION
Unless specifically stated, airfare is not included.
Travelers are responsible for:
• Reviewing all flight information
• Ensuring names match government-issued identification
• Selecting preferred seats
• Arriving at airports on time
• Meeting airline requirements
ChicChatter Travel is not responsible for:
• Flight delays or cancellations
• Missed connections
• Schedule changes
• Airline policies
• Additional expenses caused by airline disruptions
7. PASSPORTS, VISAS & TRAVEL DOCUMENTS
Travelers are solely responsible for obtaining and maintaining all required travel documents.
This may include:
• Passports
• Visas
• Entry permits
• Vaccination records
• Customs or health documentation
For international travel, passports should generally be valid for at least six (6) months beyond your return date.
Failure to obtain proper documentation may result in denied boarding or entry without refund.
8. HOTELS, RESORTS & INCIDENTAL CHARGES
Hotel check-in and check-out times are determined by the property.
Travelers are responsible for:
• Security deposits
• Resort fees
• Incidental holds
• Room service charges
• Damages to property
• Any personal charges incurred during travel
ChicChatter Travel is not responsible for hotel-imposed fees or policies.
9. HEALTH & SPECIAL REQUESTS
Travelers should inform ChicChatter Travel of any important:
• Medical conditions
• Mobility concerns
• Dietary restrictions
• Accessibility needs
Special requests will be forwarded to suppliers whenever possible but cannot be guaranteed.
ChicChatter Travel is not responsible for supplier limitations or failure to accommodate requests.
10. ITINERARY CHANGES
Travel suppliers may occasionally make changes to:
• Flights
• Hotels
• Excursions
• Transportation
• Activities
ChicChatter Travel is not responsible for changes made by suppliers but will assist in communicating updates when available.
11. THIRD-PARTY SUPPLIERS
ChicChatter Travel acts as an independent travel advisor and works with airlines, hotels, cruise lines, tour operators, transportation companies, and other travel suppliers.
These suppliers are independent businesses and are not owned, controlled, or operated by ChicChatter Travel.
We are not responsible for:
• Supplier actions or omissions
• Service quality
• Delays or cancellations
• Schedule changes
• Supplier bankruptcy or closure
12. MEDIA RELEASE
Unless otherwise requested in writing, travelers grant ChicChatter Travel permission to use photos, videos, testimonials, and travel-related content for marketing, promotional, website, and social media purposes.
13. PRIVACY POLICY
Your privacy is important to us.
Information collected may include:
• Name
• Address
• Email
• Phone number
• Passport information
• Emergency contact information
Information is used solely for travel planning, reservations, payment processing, and travel communications.
ChicChatter Travel does not sell personal information to third parties.
Information may be shared with travel suppliers only as necessary to complete your reservation.
14. CHARGEBACKS & PAYMENT DISPUTES
By booking with ChicChatter Travel, you agree not to initiate chargebacks for services that have been planned, booked, or provided.
ChicChatter Travel reserves the right to submit signed agreements, invoices, confirmations, communications, and supplier documentation to dispute any chargeback claim.
Travelers may be responsible for any fees, collection costs, legal expenses, or damages resulting from fraudulent payment disputes.
15. LIMITATION OF LIABILITY
Travel involves risks that may include illness, injury, delays, accidents, weather disruptions, supplier failures, or other unforeseen events.
By booking, you voluntarily assume all travel-related risks.
To the fullest extent permitted by law, ChicChatter Travel's liability shall not exceed the amount paid for the travel services purchased.
16. FORCE MAJEURE (out of our control)
ChicChatter Travel shall not be liable for circumstances beyond its control, including:
• Natural disasters
• Hurricanes
• Severe weather
• Pandemics
• Government actions
• Travel restrictions
• Civil unrest
• Transportation interruptions
• Supplier closures
Such events do not entitle travelers to compensation or refunds from ChicChatter Travel.
17. GOVERNING LAW
These Terms & Conditions shall be governed by the laws of the State of Georgia.
Any dispute arising from travel services booked through ChicChatter Travel shall be resolved through binding arbitration in Georgia.
18. AGREEMENT & ACCEPTANCE
By making a reservation through ChicChatter Travel, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
These Terms apply to all current and future bookings made through ChicChatter Travel.
Charon Bartley
ChicChatter Travel
(706) 250-1459
ChicChatterTravel@gmail.com
This version is tailored specifically for FIT (individual), couples, families, and custom vacation clients, while your Group Travel Terms remain a separate document for hosted trips, cruises, and escorted group experiences. That separation makes both documents easier to enforce and easier for clients to understand.