We are Focused Marriages Travel and are excited to help you with your travel. The following terms & conditions (the "Agreement") describe what you can expect from us. The terms "we", "us", and "our" refer to Focused Marriages Travel and the term "you" refers to the individual who signs this agreement.
To reserve your vacation, provide the required booking information and pay the applicable deposit per person, including full payment of the desired Travel Protection option (if selected). We reserve the right to treat the booking as canceled by you if the balance is not paid when due.
You must immediately notify Focused Marriages Travel to cancel or make changes to your vacation package.
If your plans change, your right to a refund is limited and subject to penalties. Passengers who do not travel are subject to 100% cancellation penalties if you do not cancel your reservation by the stated cancellation dates.
Once travel has begun, there will be no refunds for any unused or partially used travel component for any reason.
Refunds for cancellations WITH Travel Protection: If you purchased travel protection and cancel your vacation, you will receive a refund (less the cost of the travel protection payment and the non-refundable deposits and payments made to Focused Marriages Travel, or any travel supplier.)
In the event that payment has been made to Focused Marriages Trave, or any travel supplier by credit card, you agree that you will not seek to charge back your payment from Focused Marriages Travel, or other travel suppliers. If Focused Marriages Travel incurs any costs, including but not limited to attorneys' fees, to recover any payments charged back by your credit card company, you agree that you will be liable for these costs. If the credit card is declined, you guarantee that you will settle any amounts owed to Focused Marriages Travel, or other travel supplier via money order or cash immediately.
Proper documentation is YOUR responsibility. The following information is based on current requirements for U.S. citizens at the time of publication. This information may change- see your destination consulate for the most current requirements on your travel date.
Passengers returning to the U.S. by air from any international destination must have a valid passport and may be denied boarding by the airline if the passport is damaged, mutilated, or has excessive wear. A "Passport Card" is not acceptable. If your name on your passport (or for non-U.S. citizens, "valid travel documents") does not match your name on your travel documentation, you will not be allowed to travel. A passport valid for up to 6 months past the date of completed travel is required when traveling internationally. Married or divorced women traveling under names other than what is printed on their travel documents must supply a marriage license and/or divorce decree. For details on how to obtain a passport, contact your local courthouse or post office. If you are not a U.S. citizen, contact your destination's consulate or embassy to determine the required entry documents.
Passports are NOT required for travel within the continental U.S., Hawaii, Puerto Rico, and the U.S. Virgin Islands. However, travel to these U.S. destinations/ U.S. territories requires a valid state/government-issued picture I.D. or valid state-issued driver's license. Beginning May 7, 2025, your valid state/government-issued picture I.D. or valid state-issued driver's license must be compliant with the Real ID ACT. Visit dhs.gov/real-id for more information. If it is not compliant, visit tsa.gov/travel/security-screening/identification for alternate forms of acceptable ID.
Failure to comply with the above requirements will result in you not being allowed to travel and no refund will be given.
If you request special arrangements such as adjoining rooms/room locations, bedding requests, specific assistance, or special meals, we will pass on your request to the vendor on your behalf. However, since these requests lie outside our contracts with our suppliers, we cannot guarantee special requests unless otherwise stated.
Should you desire any special service or equipment to assist with a disability, please let us know in advance so we can advise the resort. Although we will do our best to assist you, wheelchair-accessible rooms may be requested but cannot be guaranteed. Standards vary by property and country, may not be consistent with the standards required by the Americans With Disabilities Act, and are not within the control of Focused Marriages Travel.
Focused Marriages Travel makes arrangements with third-party suppliers as independent contractors for the various components that comprise your vacation package. We have taken all reasonable steps to ensure that proper arrangements have been made for your vacation. However, Focused Marriages is not an agent of these independent travel providers and we expressly disclaim any liability for their actions or omissions. Service providers reserve the right to refuse service to travelers at their sole discretion. Focused Marriages Travel assumes no liability for the acts of the service provider in refusing service. Focused Marriages is not responsible under any circumstances for any injury or damages you may suffer, in connection with air or ground transportation, hotel accommodations, or other travel or excursion services arranged by Focused Marriages Travel. Furthermore, Focused Marriages and its third-party suppliers do not control and cannot be responsible for bodily injury, property damage, or other loss or damage caused by factors beyond their control, including but not limited to: air turbulence, flight delays, extreme weather, government restrictions or regulations, strikes, war, acts of terrorism, mechanical breakdown, sickness or disease, epidemics or pandemics, quarantine, your physical, medical or mental disabilities, your failure to obtain valid travel documents or to follow travel instructions resulting in denied entry at destination or re-entry into U.S., and failure related to the public internet, telephone or other communication lines.
By booking with Focused Marriages Travel you waive any claim against Focused Marriages Travel its affiliated and subsidiary companies, and their respective officers, directors, employees, contractors, and agents, for any loss of or damage to property or injury to any person caused by reason of (i) any defect, negligence, or other wrongful act or omission or any failure of performance of any kind by any airline, hotel, ground transportation, or other travel providers, (ii) any claim for inconvenience, loss of enjoyment, mental distress or other similar claims, (iii) any delayed departure, missed connection, substitute accommodation, termination of service or change in fares or rates, and (iv) overbooking, flight cancellation, lost or misconnected baggage, or any claim arising of the air transportation portion of any vacation package. Under no circumstances will Focused Marriages Travel be liable for any special, incidental, or consequential damages arising from the provision of our travel services or vacation packages.
This Contract shall be governed by the laws of the state of North Carolina. Should a dispute or controversy arise concerning the terms and conditions of this Contract or involving a claim for loss, injury, or other damage arising out of or relating to your trip, any legal action against Focused Marriages Travel shall be brought exclusively in Wake County in Raleigh, North Carolina. If any term or provision of this Contract is determined by a court of competent jurisdiction to be invalid or otherwise unenforceable, such holding will not affect the validity or enforceability of the remaining terms and provisions. We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action.
As travel opens up around the world, all destinations, airports, air carriers, hotels, restaurants, transfer companies, car rental companies, shops and excursions have established COVID-19 safety measures and precautions which may change from day to day. These safety measures may include but are not limited to curfews, attraction closings and reduced hours, size of group gatherings, social distancing requirements, health screenings and self-quarantine requirements. In addition, you must follow CDC guidelines and the recommendations of health officials. Please note that any public location where people have been or are present provides an inherent risk of exposure to COVID-19 and Focused Marriage Travel cannot guarantee that you will not be exposed during your vacation. By traveling, you agree that you assume these inherent risks associated with your vacation. Any and all additional costs will be your sole responsibility.
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