MAGIC VOYAGE VACATIONS
TERMS & CONDITIONS
Effective Date: 8/20/2026
Agency: Magic Voyage Vacations, LLC, a Texas limited liability company, d/b/a Magic Voyage Vacations
Contact: 469-827-7270, hello@magicvoyagevacations.com
Affiliation: Independent Agency Affiliated with WorldVia Travel Network
Host Disclosures: WorldVia Travel Network, 70 Mansell Court, Suite 100, Roswell, GA 30076-4857 | (800) 357-4678 | California Seller of Travel #2073234-00 | Florida Seller of Travel #ST36257 | Washington UBI #602864166
These Terms & Conditions govern travel planning and related services provided by Magic Voyage Vacations (the “Agency”). They are incorporated into the Planning Services Agreement and should be reviewed before you sign that agreement or authorize travel arrangements.
KEY ACKNOWLEDGMENTS
Independent travel suppliers provide the underlying travel services. Their terms control their services, changes, cancellations, and refunds.
A Professional Planning Fee is separate from travel payments. Once the engagement has been accepted by both Client and Agency and the fee has successfully processed, the fee is fully earned and nonrefundable.
Travel insurance is not included unless separately purchased and confirmed. Client is responsible for reviewing coverage and making a purchase or decline decision.
Sending a change or cancellation request to Agency does not by itself change or cancel a Supplier reservation. Supplier processing and terms control.
Agency’s responsibility is limited as described in Section 25, to the fullest extent permitted by law.
1. AGREEMENT, DEFINITIONS & ACCEPTANCE
These Terms & Conditions are incorporated into the Planning Services Agreement between Agency and each person who signs or electronically accepts that agreement (collectively, “Client”). “Lead Traveler” means the primary contact identified in the Planning Services Agreement. “Traveler” means each person included in the travel request or reservation. “Supplier” means an independent provider of travel or travel-related products or services, including hotels, resorts, cruise lines, tour operators, theme parks, airlines, transportation providers, excursion operators, insurers, and other third parties.
The Planning Services Agreement, these Terms & Conditions, transaction-specific payment authorizations, applicable Supplier Terms, and any required state-specific addendum collectively govern the engagement.
The engagement becomes effective on the latest of: (a) Client signing or electronically accepting the Planning Services Agreement; (b) Agency accepting the engagement in writing or electronically; and (c) successful processing of any required Professional Planning Fee. If no Professional Planning Fee is required, subsection (c) does not apply.
Agency may decline an engagement before acceptance. If Agency declines an engagement after a Professional Planning Fee has been processed but before Agency accepts the engagement, that fee will be refunded.
2. LEAD TRAVELER & TRAVEL PARTY
Agency may rely on the Lead Traveler’s written instructions concerning planning and reservation administration for the travel party. Client represents that Client has authority to provide traveler information and planning instructions for the Travelers included in the request. A parent or legal guardian must act for a minor Traveler.
Only the actual cardholder or an authorized user of a payment method may authorize a payment-card transaction. Nothing in this Agreement authorizes Client to use another person’s payment method without that person’s authorization.
3. AGENCY ROLE, HOST AFFILIATION & COMPENSATION
Magic Voyage Vacations is an independently owned and operated travel agency affiliated with WorldVia Travel Network. WorldVia Travel Network is not a party to Agency’s planning-services engagement unless a separate document expressly states otherwise.
Agency provides professional travel advisory, planning, and reservation-assistance services and acts as an intermediary between Travelers and independent Suppliers. Agency does not own, operate, manage, or control Supplier services, personnel, schedules, inventory, facilities, financial condition, policies, or decisions.
Agency may receive commissions, incentives, bonuses, marketing support, or other compensation from Suppliers or its host network in addition to fees paid by Client. Agency may recommend Suppliers based on suitability, availability, service history, commercial relationships, compensation arrangements, and professional judgment. Agency does not guarantee the lowest price available from every source and has no duty to search every Supplier, website, booking channel, or promotion.
4. SCOPE OF PLANNING SERVICES
Agency will provide the services identified in the Planning Services Agreement. Depending on the vacation type, services may include review of travel preferences and budget; personalized destination, resort, hotel, cruise, package, or transportation recommendations; curated proposals and comparison guidance; reservation assistance and management; promotion monitoring when included; planning and payment reminders; destination-specific guidance; planning resources; pre-travel information; and reasonable assistance with Supplier-related reservation issues.
Unless otherwise agreed in writing, the initial proposal may include up to three thoughtfully selected lodging, package, cruise, or comparable options based on Client’s stated priorities, preferences, dates, and budget.
Planning services do not include unlimited research, unlimited revisions, continuous monitoring, or a guarantee that every recommendation will match Client’s subjective preferences. Agency has no duty to service or assume responsibility for a reservation booked directly or through another source unless Agency expressly accepts that reservation in writing and Supplier/host procedures permit it.
Group travel, room blocks, destination weddings, or other arrangements requiring a Supplier group agreement may require a separate agreement and additional fees.
5. DISNEY VACATION SERVICES
For Disney vacations, Agency may provide resort, ticket, park, transportation, dining, Lightning Lane, and other planning recommendations and strategy when included in Client’s agreed services.
Unless expressly agreed otherwise in writing, Agency does not make dining reservations on Client’s behalf; purchase or make Lightning Lane selections on Client’s behalf; create custom day-by-day park touring itineraries; log into Client’s My Disney Experience account; or manage Client’s personal Disney account. Client is responsible for reservations, purchases, selections, account security, and other actions performed within Client’s personal account.
6. RESEARCH, REVISIONS & INACTIVE FILES
Unless otherwise stated in the Planning Services Agreement, planning services include one substantial revision round. A substantial revision is a consolidated request that requires significant new research or re-quoting, such as materially different travel dates, budget, destination, resort search, trip length, travel party, cruise line, departure port, or travel region.
Minor adjustments that do not require substantial new research generally do not constitute a new revision round. Unless a different amount is stated in the Planning Services Agreement, each additional substantial research or revision round may be charged at $50. Agency will disclose the fee and obtain Client’s approval before beginning fee-based additional work.
Agency may close an inactive planning file if Client does not respond to a reasonable request for information or approval for 30 days, or if no reservation is made during the planning period stated in the Planning Services Agreement. Reopening the file or restarting research may require a new Professional Planning Fee, disclosed before work resumes.
7. PROFESSIONAL PLANNING FEES
Certain vacations or planning services require a Professional Planning Fee. The applicable fee will be disclosed before paid planning services begin. The fee compensates Agency for professional time, expertise, research, recommendations, resources, reserved capacity, opening and administering Client’s file, and making the agreed planning services available.
A PROFESSIONAL PLANNING FEE IS A SEPARATE PROFESSIONAL SERVICE FEE. IT IS NOT A TRAVEL DEPOSIT AND WILL NOT BE APPLIED TO A SUPPLIER CHARGE UNLESS AGENCY EXPRESSLY AGREES OTHERWISE IN WRITING.
THE PROFESSIONAL PLANNING FEE BECOMES FULLY EARNED AND NONREFUNDABLE UPON THE LATEST OF CLIENT’S ACCEPTANCE OF THE AGREEMENT, AGENCY’S ACCEPTANCE OF THE ENGAGEMENT, AND SUCCESSFUL PROCESSING OF THE FEE.
After the fee becomes fully earned, it will not be refunded because Client decides not to travel or continue planning; chooses not to book an option presented; changes the destination, dates, budget, travel party, or requested services; stops responding or cancels the engagement; books recommended travel independently or through another advisor, website, Supplier, or third party; or chooses not to use some or all available planning services.
Payment of a Professional Planning Fee does not guarantee a particular price, promotion, availability, accommodation, itinerary, Supplier performance, or travel outcome. If Agency terminates an accepted engagement solely for Agency’s convenience, and not because of Client conduct, a Supplier action, a safety or legal concern, or circumstances outside Agency’s reasonable control, Agency will refund the Professional Planning Fee. Nothing in this Section limits a right or remedy that cannot lawfully be waived.
8. QUOTES, PRICING, AVAILABILITY & PROMOTIONS
Quotes and proposals are based on information available when prepared and are not reservations or guarantees of price or availability. Pricing, promotions, taxes, fees, room or cabin categories, ticket types, schedules, and inventory may change without notice until the Supplier confirms the reservation and receives required payment.
Agency may correct a typographical, clerical, calculation, or transmittal error before booking. If a material Supplier or system error is discovered after confirmation, Agency will notify Client and reasonably assist with available options, but cannot require a Supplier to honor an erroneous price or description.
When included in Client’s services, Agency may monitor publicly available Supplier promotions as a courtesy after booking. Agency does not guarantee that it will identify, obtain, or apply every promotion or the lowest available price.
9. BOOKING APPROVAL & SUPPLIER TERMS
Before Agency submits a reservation or payment, Client must review and approve the material booking details in writing or through an approved electronic system, including as applicable traveler names, dates, destination, room or cabin category, ticket or fare type, itinerary, price, deposit, payment schedule, and known cancellation terms.
Every travel service is subject to the applicable Supplier’s contract, fare rules, payment schedule, cancellation and refund policies, no-show rules, baggage rules, health requirements, conduct rules, and other terms (“Supplier Terms”). Client agrees to review and comply with Supplier Terms.
Agency cannot alter or waive Supplier Terms, force a Supplier to issue a refund, guarantee a schedule, or promise that a Supplier will honor a special request. Supplier Terms control the Supplier’s travel services; the Planning Services Agreement controls Agency’s professional services and fees; and a transaction-specific payment authorization controls the identified charge.
10. CLIENT INFORMATION, REVIEW & TIMELY DECISIONS
Client must provide complete and accurate information for every Traveler. Legal names must match the identification or travel documents that will be used for travel. Client is responsible for the accuracy of names, dates of birth, citizenship, passport information, contact information, loyalty numbers, accessibility needs, and other information supplied to Agency.
Client must promptly and carefully review proposals, invoices, confirmations, itineraries, tickets, payment schedules, and travel documents and notify Agency in writing of an apparent error within 24 hours after receipt, or sooner if a Supplier deadline requires. Failure to report an error promptly may limit available corrections and result in Supplier fees, loss of inventory, denied boarding, or other consequences.
Client must respond timely when Agency requests information, approval, payment authorization, or a travel decision. Agency is not responsible for increased pricing, lost availability, or expired promotions caused by Client’s delay.
Agency does not provide legal, immigration, medical, tax, accounting, or insurance-coverage advice.
11. DEPOSITS, PAYMENTS & PAYMENT AUTHORIZATION
Deposits, payment schedules, final-payment deadlines, cancellation penalties, and refund terms are determined by the applicable Supplier unless expressly stated otherwise. Client remains responsible for every Supplier payment deadline even if Agency provides reminders.
Agency fees and Supplier travel charges are separate transactions. The applicable invoice, authorization, or statement may identify Agency, a Supplier, WorldVia Travel Network, or an approved payment processor as the merchant of record. Unless Agency is expressly identified as merchant of record for a Supplier charge, Agency does not receive or hold that Supplier payment and cannot directly issue its refund.
Only the actual cardholder or an authorized user may authorize use of a payment card. A payment authorization applies only to the transaction or payment schedule it identifies. Client must not send a full payment-card number or card security code by ordinary email, text message, or an unsecured form. Payment-card information must be submitted only through an approved secure process.
Revoking a payment authorization before a future charge is submitted does not eliminate Supplier cancellation penalties, nonrefundable amounts, or obligations arising from a reservation already made.
12. CHANGES & CANCELLATIONS
Client must submit reservation change or cancellation requests to Agency in writing. A request is not effective merely because Client sent it to Agency. It becomes effective only when received, acknowledged, and processed by the applicable Supplier.
Requests received outside Agency’s published business hours may not be processed until the next business period, and Supplier deadlines, penalties, and no-show rules may continue to run in the meantime.
Every change or cancellation is subject to Supplier availability, deadlines, penalties, nonrefundable amounts, fare differences, and other Supplier Terms. Cancellation or modification of a Supplier reservation does not make a Professional Planning Fee refundable.
Termination of Agency’s planning services, a payment dispute, or a chargeback does not automatically cancel a Supplier reservation. Client must provide written cancellation instructions if cancellation is desired.
13. REFUNDS, CREDITS & VOUCHERS
Eligibility for a Supplier refund, future travel credit, voucher, rebooking, or other compensation is determined by Supplier Terms and applicable law. Agency cannot guarantee the amount, timing, form, processing time, or approval of a requested remedy.
Approved Supplier refunds are ordinarily issued by the Supplier or merchant of record to the original form of payment. Agency does not control Supplier or bank processing times. Professional Planning Fees remain governed by Section 7.
14. TRAVEL INSURANCE
Travel involves financial and personal risks, including cancellation, interruption, delay, illness, injury, medical emergencies, evacuation, lost or delayed baggage, Supplier default, and other unexpected events. Agency strongly recommends that Client consider appropriate travel insurance.
Travel insurance is a separate product provided by an independent insurer and governed by the policy’s terms, exclusions, conditions, purchase deadlines, and claims procedures. Agency does not underwrite coverage, determine whether a loss is covered, adjust claims, or guarantee payment.
Client is responsible for reviewing the policy and determining whether it is appropriate for the travel party. Client’s purchase or decline of insurance should be documented in writing or electronically. If Client declines insurance or misses a purchase deadline, Client accepts the resulting financial risks.
15. PASSPORTS, VISAS, ENTRY REQUIREMENTS & MINORS
Each Traveler is solely responsible for determining, obtaining, carrying, and maintaining every identification and document required for travel, which may include passports, visas, government-issued identification, entry forms, health records, parental consent documents, custody documents, and birth certificates.
Requirements may vary based on destination, transit point, citizenship, residency, age, itinerary, health, criminal history, and individual circumstances and may change after booking. Agency may provide general information or reminders but does not provide legal or immigration advice. Travelers must verify current requirements with appropriate government authorities and Suppliers.
Client is responsible for requirements applicable to minors. Agency is not responsible for denied boarding, denied entry, missed travel, cancellation penalties, or other losses caused by insufficient, expired, incorrect, or missing documentation or a Traveler’s ineligibility.
16. HEALTH, SAFETY, ACCESSIBILITY & DESTINATION CONDITIONS
Each Traveler is responsible for evaluating personal health, mobility, accessibility, safety, and fitness for the planned trip and activities. Client should disclose relevant accommodation requests early enough for Agency to communicate them to Suppliers when appropriate.
Accessible rooms, dietary accommodations, mobility assistance, adjoining rooms, bedding configurations, seating, and similar arrangements are requests only unless expressly confirmed by the Supplier. Agency cannot guarantee that a Supplier or destination will accommodate a particular request.
Client is responsible for reviewing governmental travel advisories, health guidance, weather, destination conditions, and other information Client considers necessary to make an informed travel decision. Agency does not warrant the safety, accessibility, medical facilities, public-health conditions, political conditions, or suitability of a destination or Supplier.
17. AIR TRAVEL
Airlines control schedules, operations, fares, aircraft, seat assignments, baggage policies, delays, cancellations, refunds, and rebooking procedures. Client is responsible for reviewing flight information, complying with check-in and documentation requirements, arriving with sufficient time, and monitoring airline communications and flight status.
Agency does not continuously monitor every flight and is not responsible for airline-controlled changes or issues. When Client purchases separate tickets, self-booked components, or non-protected connections, Client accepts the risk that one Supplier may not protect, rebook, or reimburse another Supplier’s affected service. Nothing in this Section limits a nonwaivable right under applicable law.
18. CRUISE TRAVEL
Cruise lines may change itineraries, ports of call, schedules, vessels, cabins, onboard offerings, embarkation requirements, and other aspects of a sailing. Ports may be substituted or omitted because of weather, operational needs, government restrictions, safety considerations, public-health events, or other circumstances.
Agency cannot guarantee any particular port, itinerary, onboard activity, dining experience, excursion, cabin feature, or other cruise component. Client is responsible for complying with the cruise line’s documentation, online check-in, embarkation, health, conduct, and other requirements.
19. SPECIAL REQUESTS & SUPPLIER CHANGES
Agency may communicate special requests to Suppliers, including room location, bedding, connecting rooms, celebrations, dietary requests, accessibility requests, seating, or similar preferences. A request is not guaranteed unless the Supplier expressly confirms and guarantees it.
Suppliers may change accommodations, schedules, routes, itineraries, ports, attractions, operating hours, restaurants, entertainment, amenities, transportation, policies, or other vacation components before or during travel. Agency cannot guarantee that every feature available or advertised when Client books will remain available at the time of travel.
20. EVENTS OUTSIDE AGENCY CONTROL
Travel may be disrupted by events outside Agency’s reasonable control, including severe weather, natural disasters, fires, floods, strikes, government actions, border closures, civil unrest, public-health events, war, terrorism, transportation interruptions, mechanical failures, technology outages, cyber incidents, Supplier closures or insolvency, infrastructure failures, illness, quarantine, or other unforeseen events.
Agency is not responsible for losses, expenses, delays, cancellations, injuries, or other consequences resulting from such events. When an event affects a reservation booked through Agency, Agency will make reasonable efforts to assist within the scope of its services and availability. Any refund, credit, rebooking, reimbursement, insurance recovery, or other remedy remains subject to Supplier Terms, insurance terms, and applicable law.
21. COMMUNICATIONS, BUSINESS HOURS & TRAVEL ASSISTANCE
Agency provides services during its published business hours. Response times may be longer during evenings, weekends, holidays, high-volume periods, or while the advisor is traveling. AGENCY IS NOT A 24-HOUR EMERGENCY RESPONSE SERVICE.
During an urgent travel interruption, Client should first contact the applicable Supplier, travel insurer, emergency-assistance provider, or local emergency services. Agency will provide reasonable assistance when available but does not guarantee an immediate response or a resolution controlled by a third party.
Client should provide material approvals, cancellations, changes, and payment instructions in writing and is responsible for maintaining current contact information and monitoring email and Supplier communications.
22. PRIVACY & DATA SHARING
Client authorizes Agency to collect, use, and disclose traveler information reasonably necessary to research, quote, reserve, pay for, insure, administer, and support travel. Recipients may include WorldVia Travel Network, Suppliers, insurers, payment processors, technology providers, and government authorities when required.
Client represents that Client has authority to provide the personal information of each Traveler. Travel arrangements may require personal information to be processed in other states or countries. Third-party systems are governed by their own privacy and security practices.
23. PLANNING MATERIALS
Customized comparison analyses, templates, written recommendations, and other original planning materials created by Agency are provided for Client’s personal, noncommercial use and may be shared with members of Client’s travel party.
Client may not resell, publish, commercially distribute, provide Agency’s original materials to another advisor for commercial use, or represent Agency’s original materials as Client’s own work without written permission. If Client uses Agency’s planning materials to book independently, Agency has no duty to service that independent booking and any Professional Planning Fee remains nonrefundable.
24. CLIENT CONDUCT, SUSPENSION & TERMINATION
Client may end the planning engagement by written notice. Any fully earned Professional Planning Fee remains nonrefundable, and Supplier charges remain governed by Supplier Terms.
Agency may suspend or terminate services if Client or a Traveler materially breaches the Agreement; fails to provide reasonably requested information, approval, or authorized payment; provides materially inaccurate or misleading information; engages in threatening, abusive, harassing, fraudulent, unlawful, or otherwise inappropriate conduct; or requests conduct Agency reasonably believes would violate law, Supplier requirements, host requirements, or professional standards.
Suspension or termination of planning services does not automatically cancel an existing Supplier reservation. Client remains responsible for Supplier deadlines and cancellation instructions.
25. PAYMENT DISPUTES, CLIENT RESPONSIBILITY & LIMITATION OF LIABILITY
Nothing in the Agreement waives a billing-error, unauthorized-use, or payment-dispute right that cannot lawfully be waived. A chargeback or payment dispute is not a cancellation request and does not, by itself, cancel a reservation or extinguish an otherwise valid payment obligation.
Client agrees not to knowingly or recklessly characterize an authorized charge as unauthorized or fraudulent, deny receiving a service or reservation benefit actually provided, or submit materially false or misleading information concerning a charge. When reasonably practicable and without impairing a legal or card-network deadline, Client will notify Agency of a payment concern and reasonably cooperate in providing relevant information.
To the extent permitted by law, Client will reimburse Agency for third-party charges, penalties, losses, and reasonable enforcement costs directly caused by Client’s materially inaccurate information, unauthorized payment instructions, unlawful conduct, material violation of Supplier Terms, or material breach of the Agreement. This does not apply to the extent a loss was caused by Agency’s negligence, gross negligence, fraud, or willful misconduct.
Agency will provide its own travel advisory and planning services with reasonable professional care. Agency is not responsible for a Supplier’s acts, omissions, delays, cancellations, schedule changes, overbooking, substitutions, service failures, insolvency, refund decisions, baggage handling, injuries, property loss, or other Supplier conduct.
TO THE FULLEST EXTENT PERMITTED BY LAW, AGENCY WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO THE AGREEMENT OR THIRD-PARTY TRAVEL SERVICES.
TO THE FULLEST EXTENT PERMITTED BY LAW, AGENCY’S AGGREGATE LIABILITY FOR DIRECT DAMAGES ARISING FROM OR RELATED TO AN ENGAGEMENT WILL NOT EXCEED THE GREATER OF: (A) THE TOTAL PROFESSIONAL PLANNING FEES AND OTHER PROFESSIONAL FEES CLIENT PAID FOR AGENCY’S SERVICES IN THAT ENGAGEMENT; OR (B) $1,000.
These limitations do not apply to Agency’s fraud, gross negligence, willful misconduct, or liability that cannot lawfully be limited or excluded.
26. DISPUTE RESOLUTION, GOVERNING LAW & VENUE
Before filing a lawsuit concerning the Agreement, a party will give the other written notice describing the dispute and requested resolution and allow at least 30 days for good-faith discussion. This does not delay a card-network deadline, statutory deadline, small-claims filing needed to preserve a claim, or request for urgent injunctive relief.
Texas law governs the Agreement, without regard to conflict-of-law principles, except to the extent federal law or another jurisdiction’s nonwaivable consumer-protection law applies.
To the extent enforceable, exclusive venue for a judicial proceeding arising from or related to the Agreement will be in the state courts located in [COUNTY] County, Texas, or the federal court with jurisdiction over that county. Either party may pursue an eligible claim in small-claims court.
In an action to enforce the Agreement, the prevailing party may recover reasonable attorneys’ fees and court costs to the extent permitted by applicable law.
27. ELECTRONIC COMMUNICATIONS, STATE DISCLOSURES & GENERAL TERMS
Client agrees that communications, agreements, notices, authorizations, confirmations, itineraries, invoices, and other records may be provided electronically and that an electronic signature or click-to-accept action may evidence agreement where permitted by law.
If applicable law requires a seller-of-travel registration number, host disclosure, trust or bond disclosure, cancellation notice, insurance disclosure, or other specific language, Agency may provide a state-specific addendum. Nothing in the Agreement is intended to waive a right that applicable law makes nonwaivable.
The Agreement supersedes prior discussions or representations on the same subject. If a specific written term in the Planning Services Agreement expressly differs from these Terms & Conditions, the specific term controls as to that issue. Supplier Terms and required state-specific addenda control as applicable.
An amendment to Agency’s service scope or fees must be in a writing or electronic record accepted by Client and Agency. If any provision is invalid or unenforceable, the remaining provisions remain effective to the fullest extent permitted by law. A failure or delay in enforcing a provision is not a waiver.
The Terms & Conditions applicable to Client’s engagement are the version incorporated into or provided with the Planning Services Agreement. Agency will not apply a material change retroactively to an existing engagement unless Client agrees or applicable law permits or requires the change.
28. ACKNOWLEDGMENT
By signing or electronically accepting a Planning Services Agreement incorporating these Terms & Conditions, Client acknowledges that Client received or had access to these Terms & Conditions before accepting; understands the scope and limitations of Agency’s services; understands that independent Suppliers provide the underlying travel services and Supplier Terms apply; accepts responsibility for accurate Traveler information, timely decisions, payment deadlines, and review of reservation details; understands that changes and cancellations are not effective until processed by the Supplier; understands that travel insurance is strongly recommended and is not included unless purchased and confirmed; understands each Traveler’s responsibility for required travel documents and entry requirements; understands when a Professional Planning Fee becomes fully earned and nonrefundable; and has reviewed the limitation-of-liability provisions in Section 25.
Client’s signature or electronic acceptance of the Planning Services Agreement constitutes acceptance of these Terms & Conditions.
END OF TERMS & CONDITIONS