Group Contract Agreement

Thank you for booking your group with JEK Travels LLC! The following contract outlines all policies and penalties related to your group reservation. Let us know know we may assist in answering any questions you may have concerning the information set forth.

Client: Lisa Muhammad

Group Name: Anthony & Tony Birthday Celebration

Travel Dates: Nov 13-18, 2024

Room Count: 17

Number of Nights: 5

Hotel: Planet Hollywood Costa Rica

Meal Plan: All-Inclusive

Destination: Costa Rica

ROOM TYPE NUMBER OF ROOMS
 JUNIOR SUITE OCEAN VIEW 11
STAR CLASS JUNIOR SUITE 3
STAR CLASS JUNIOR SUITE OCEAN VIEW 3

TRANSFERS:

Shared Round Trip Transfers Are Included

PAYMENT SCHEDULE:

3/20/24- Initial deposit due per person

4/20/24 - Second deposit due per person

9/20/24 - Final payment due

TRIP PROTECTION:

We highly recommend that your group purchase travel insurance. Note each traveler has the option to purchase travel insurance when making reservation.

REDUCTION AND CANCELLATION OF GROUP (SUPPLIER TERMS)

DATES COST TO REDUCE
 20 Mar 2024 -01 Sep 2024 $200p/p to reduce (must keep a min of 10 rooms). If entire group cancels there will be a $1000 group penalty
02 Sep  2024 - 20 Sep 2024 Group may reduce the room block by 15% without penalty (must maintain min of 10 rooms). Rooms cancelled in excess of 15% will incur a charge of $500 p/p
21 Sep 2024 - 13 Nov 2024 No reduction or cancellations. Full penalty applies per person
 

 

 

Rates are quoted in US dollars, per person, per night based on indicated room category and occupancy

• Specific bedding, views or floor location are not guaranteed. Requests, will be noted and granted only on a space available basis

• Hotel will not credit unused services or inclusions

• Check-in time is 3:00pm, Check-out time is 12:00 noon. Late check-out subject to availability and subject to additional charge

• Group rate and concessions apply for 10 rooms or more per night, minimum 3 night stays is required for this important group. 

Concessions offered by the hotel with a minimum of 10 rooms:

Welcome drink upon arrival

• Private check in if at least 10 rooms arrive together

• In- room amenity for the group host

• One complimentary room for every 10 rooms fully paid (11th room free). This is calculated in the lower room category, least number of nights and based in double occupancy.

• One semi- private dinner for up to 30 guests, to be coordinated with hotel´s group coordinator.

** Discounted rooms, upgrades and additional calculations are based on the final production and not based on the room block reflected herein. Included benefits cannot be changed or modified for additional services.

Hotel will not credit unused services, concessions, or inclusions

Contracted rates will only apply with a minimum of 10 rooms. Should you reduce 10 rooms at any time, the group will subject to penalties as outlined in the cancellation clause,  plus any change in rate for the remaining guests. New rates will assessed at time of reduction. Reductions after final payment are considered cancellations and will be penalize at 100% of package price. *Some exceptions may apply and will be indicated accordingly. Reductions & cancellation penalties apply for rooms, passengers, nights and changes to lower room categories.

CHANGE FEES:

AFTER FINAL PAYMENT: Name changes from $100 per person

JEK TRAVELS LLC agrees to provide services and/or professional recommendations as follows:

  • Meet with group leader via phone, email, Skye,  to determine location, budget and any additional details
  • Source location and secure preferred date with resort.
  • Communicate directly with the resort  to arrange the details.
  • Collect the resort  deposit and apply that payment on your behalf if required.
  • Manage all travel portfolio details such as payment, invoicing and room allocation details.
  • Handle all files in the event of any supplier changes
  • Provide consultation to the client and their fellow travelers during the planning stage and respond to all queries in a timely manner.
  • Agrees to provide all travel documents no later than thirty (20) days prior to departure.
  • Agrees to provide support in case of any issues that may occur before, during and/or after travel.

 

Client(s) agrees to the following: 

  • Agrees to be attentive to consultant communications
  • Agrees to encourage friends and family to make reservations exclusively through JEK TRAVELS , LLC. 
  • Give his/her due diligence to relevant travel warnings.
  • Agrees take responsibility for completing travel specific duties.
  • Client and fellow travelers agree to make all payments by the stated deadlines.

RIGHTS AND RESPONSIBILITIES: 

The client has the right to choose not to proceed with any written group quotes, provided by the resort and any travel arrangements quoted. 

The consultant holds the responsibility to source travel packages, present quotes in a professional manner and advise on suitable packages being offered by either the resort or supplier.

TERMS AND CONDITIONS: 

Client authorizes JEK TRAVELS, LLC to act as my consultant for the airline, tour operator, supplier, cruise line or other supplier as indicated in the documents, brochures, correspondence or other communication that will be used for travel. Client understands these suppliers are responsible for providing the travel services purchased. Client consents to and requests the use of those suppliers. Client accepts that JEK TRAVELS, LLC is NOT responsible for, nor will client attempt to hold it liable for any injury, damage or loss suffered for any conditions, actions or omissions that are beyond the reasonable control of JEK TRAVELS, LLC.

JEK TRAVELS, LLC warrants and declares that every effort will be made to provide the best prices available for the resorts that you request. In the unlikely event that a catastrophic situation should occur to redirect or reschedule your travel plans and the supplier is unable to provide CLIENT with the agreed upon travel services and/or products, JEK TRAVELS, LLC is not responsible for any other damages, emotional or otherwise.

Client understands that if traveling internationally all persons must have a valid passport book. Client understands that a passport card is not valid for air travel. Depending on destination and the origin of client passport, guests may need to obtain a visa. Proof of citizenship is required for travel outside the United States. 

JEK TRAVELS, LLC will advise client of the supplier's refund, change and cancellation fees and penalties. Client is aware that the airline ticket, especially holiday, group and discounted fares, may be subject to the loss of some or all of the fare or require the expenditure of additional money if client elects to change or cancel this reservation. Client agrees that adequate travel insurance protection will be considered for their wedding to include but not be limited to: cancellation and trip interruption, medical and loss of baggage. If this protection is declined, a signed liability release waiver form will be required.

Client agrees to review and agree to all the terms and conditions of penalties on resorts, tours/excursions, insurance and airlines. Client will review the travel documents upon receipt for accuracy. Client may contact JEK TRAVELS, LLC with any questions at any time during office hours. 

Client agrees with the above terms and conditions and appoint JEK TRAVELS, LLC to research vacation plans. Client understands this fee to be nonrefundable as remuneration for her professional efforts made on my behalf. In exchange, client will receive a personal consultation offering relevant advice and a suggested itinerary for a customized destination wedding tailored to my interests and goals based on the requested information provided. 

 

Click to sign