Terms & Conditions:
Please refer to the applicable Norwegian Cruise Line brochure or www.ncl.com/about/terms-and-conditions for additional terms and conditions that apply to your booking including the legally binding Guest Ticket Contract.
Full promotional terms and conditions can be reviewed at www.ncl.com/termsandconditions/promotions.
Cancellation Fee Schedule can be reviewed at www.ncl.com/about/cancellation-fee-schedule.
Documentation:
All guests must provide Norwegian Cruise Line with their full legal names, EXACTLY as they appear on their travel documents by the final payment date, to avoid denial of boarding. All guests require proof of citizenship. A valid passport is recommended for all cruises and is a requirement for most sailings. In addition to your passport, a visa may be required. Visa requirements vary by country and are subject to change. For the appropriate requirements based on your itinerary and nationality, please contact your travel professional, local immigration office or visit www.ncl.com/freestyle-cruise/cruise-travel-documents. It is the guest's responsibility to obtain required visas and other documentation prior to sailing, including vaccinations for infectious diseases. Failure to arrive with proper documentation could result in denied boarding, and no further compensation will be offered.
TSA Requirements:
TSA requirements mandate that for all guests who have purchased air, Norwegian Cruise Line must provide TSA with Full Name (as it appears on your passport) that includes middle name if applicable, Date of Birth and Gender. Without this information you can be denied boarding the aircraft. Domestic Airline Travel ID Requirements for U.S. Citizens: Beginning May 7, 2025, every air traveler 18 years of age and older will need a REAL ID-compliant driver's license, state-issued enhanced driver's license, or another acceptable form of ID to fly within the United States. REAL IDs are marked by a star on the top of the card. Between now and the effective date of the new regulations, we encourage all travelers to check their IDs and obtain a REAL ID if they don't already have one. To obtain a REAL ID requires documentation beyond what is required for most standard drivers' licenses. Prepare to collect and present several documents to DMV officials that prove residency and identification.
Final Boarding Time Policy:
Please be advised that on embarkation day, all guests must be onboard the ship no later than two (2) hours prior to the departure time noted on their cruise documents or they will not be permitted to sail. Additional information for booked guests is available on www.ncl.com.
Online Check-In:
Guests are requested to complete their Online Check-In form at www.ncl.com at least 21 days and up to 3 days prior to your vacation start date. Guests who have not completed their online Check-In forms at 3 days prior to their vacation start date are required to complete the Check-In process at the pier at least 2 hours prior to the departure time noted on their cruise documents.
Pregnancy Policy:
Norwegian Cruise Line will not accept any Guests who will have entered their 24th week of pregnancy at the time their travel concludes with Norwegian Cruise Line. We do not represent that travel is safe during any point in the pregnancy of a Guest. Advice should be sought from your medical practitioner prior to embarkation. The period specified above represents our minimum requirement. Some countries place limitations on the entry of non-national pregnant women. Check with the relevant embassy or consulate before you travel to confirm any further limitation. Norwegian Cruise Line will not be responsible or liable for any complications of pregnancy which arise or occur during the cruise. To learn more about accessible cruising with Norwegian Cruise Line, please visit www.ncl.com/about/accessible-cruising.
Shore Excursions:
Guests are encouraged to book their Shore Excursions through Norwegian Cruise Line for the widest selection of tours along with some important added benefits – safe and reliable tour operators, easy pick-up and drop-off at the pier. For complete tour descriptions and to pre-purchase, please visit www.ncl.com/excursions or call 866.625.1167, Monday - Friday 9 am - 9 pm or Saturday and Sunday 10 am - 6:30 pm EST.